Summary
Overview
Work History
Education
Skills
Timeline
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Hailee Lancaster

MURRIETA,CA

Summary

I am a customer service-focused professional with a background in both retail operations and cosmetology. Recognized for delivering exceptional service, I have been acknowledged with customer service awards and entrusted with keyholder responsibilities. I received my education at Paul Mitchell the School and am currently licensed with the Board of Barbering and Cosmetology. I am passionate about combing my artistic talents with my commitment to providing outstanding customer experiences.

Overview

3
3
years of professional experience

Work History

Key Holder

Boot Barn
10.2021 - Current
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.

Education

License - Cosmetology

Paul Mitchell The School Temecula
Temecula, CA
07.2024

High School Diploma -

Murrieta Valley High School
Murrieta, CA
06.2021

Skills

  • Customer Service
  • Cash Handling
  • Thermal styling
  • Makeup Application
  • Training and mentoring
  • Quick Learner
  • Advanced communication skills
  • Cuts for women
  • Social skills
  • Hardworking and Reliable
  • Time Management

Timeline

Key Holder

Boot Barn
10.2021 - Current

License - Cosmetology

Paul Mitchell The School Temecula

High School Diploma -

Murrieta Valley High School

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Hailee Lancaster