LaTiejre Collins
Lomita,CA
Summary
Motivated professional with over seven years of experience in customer service and team leadership. Demonstrates strong work ethic and adaptability, excelling in unsupervised environments. Proven track record in resolving customer inquiries and managing inventory, leading to enhanced store performance and increased customer loyalty.
Overview
10
10
years of professional experience
Work History
Service Manager
Smart And Final
Redondo Beach, California
05.2018 - Current
- Trained staff on customer service best practices and company policies.
- Resolved customer inquiries and complaints promptly to improve satisfaction.
- Collaborated with cross-functional teams to boost overall store performance.
- Maintained a clean, organized, and safe work environment for all stakeholders.
- Delegated daily tasks effectively to ensure project goals were met.
- Processed transactions accurately through point-of-sale systems.
- Managed inventory levels and restocked shelves as necessary.
- Organized product displays to attract customers and increase sales.
Sales Associate
Target
Torrance, California
05.2015 - 07.2018
- Facilitated product selection and inquiries for customers on sales floor.
- Ensured store presentation through organized merchandise and cleanliness.
- Operated point-of-sale systems, processing transactions efficiently.
- Managed time effectively between restocking shelves and assisting customer purchases.
Education
Associate of Arts - Human Services
Los Angeles Harbor College
Wilmington, CA05-2013
High School Diploma -
King/Drew Magnet High
Los Angeles, CA05-2007
Skills
- Customer service
- Staff training
- Inventory management
- Point-of-sale systems
- Conflict resolution
- Customer relationship management
Timeline
Service Manager
Smart And Final
05.2018 - Current
Sales Associate
Target
05.2015 - 07.2018
Associate of Arts - Human Services
Los Angeles Harbor College
High School Diploma -
King/Drew Magnet High