Latiesha Glover
Milford,PA
Summary
Conscientious Healthcare professional offering over 9 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Patient Services Representative (PSR)
Quest Diagnostics
Miami, Fl
05.2023 - 08.2023
- Worked in the lab and drew over 300 specimens daily.
- Centrifuged blood and also separated plasma
- Input doctors orders
- Maintained lab room and supplies
Medical Assistant
Luminary Dermatology
Homestead, Fl
01.2023 - 02.2023
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Registered Medical Assistant (RMA)
HCA Healthcare
Miami, FL
05.2022 - 01.2023
- Enhanced patient care by efficiently performing routine tests and measurements.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collaborated with healthcare team to create personalized care plans for patients.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.
COVID-19 Screener
Population healthy
01.2022 - 05.2022
- Worked on numerous cruise ships conducting covid testing
- Conducted contact tracing and isolation procedures
Registered Medical Assistant
Baptist Health South Florida
08.2021 - 11.2021
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Called and faxed pharmacies to submit prescriptions and refills.
- Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Registered Medical Assistant
Pediatric Associates
02.2021 - 05.2021
- Triaged patients
- Obtained vitals
- Administered vaccines
- Checked out patients
- Obtained medical records and documentations
Resource team medical assistant
Atruim health
07.2020 - 09.2020
- Conducted trialing patients
- Conducted covid nasal swabs and test
- Assisted patients post operation with getting dressed and removing ivs
Registered Medical Assistant
BPN Concepts( Atrium Health
03.2019 - 05.2019
- Triaged Patients
- Obtained Vitals
- Conducted Allergy Testing
- Performed Spirometry testing
- Verified Insurance
- Administered injections
Registered Medical Assistant
LHI - Logistics Health Incorporated
03.2018 - 02.2019
- Checked In Veterans
- Preformed Spirometry testing
- Obtained Vital Signs
- Administered Albuterol
- Preformed EKG Testing
- Maintained Front and Back Office processes
- Drew Blood samples
Registered Medical Assistant
Lakeshore Pediatric Center
03.2017 - 12.2017
- Conducted All CLIA Waived testing
- Administered Private and State Vaccinations
- Conducted Daily Well Baby Checks
- Administered Medicines and Breathing Treatments
- Checked in and Checked Out Patients
- Conducted Pregnancy Testing
- Triaged and Roomed Patients
Transportation Specialist
United States Army
07.2013 - 01.2017
- Carried out troop missions
- Preformed weapons checks, maintenance checks and live fire drills
- Conducted basic combat life saving skills
- Taught classes on First Aide to 40 soldiers
Registered Medical Assistant
MAB Neurology
04.2013 - 08.2013
- Triaged patients to be certain that there were no fevers, illnesses or symptoms present at the time of the visit
- Researched Drug query to be certain that patients were not abusing illegal substances
- Stocked and maintained 5 medicine closets daily, so the physician always had samples of medication for new patients
- Verified Insurance for incoming patients to make them aware of copays and deductibles
Registered Medical Assistant
Pediatrics in Brevard
01.2013 - 03.2013
- Performed urine specimens to check for any underlying issues that were not present at the time of the examination
- Administered over 400 well baby vaccinations to ensure that children were protected and able to fight off viruses
- Dispensed medication and gave instructions to parents to ensure that their children overcame any sickness or injury
- Worked at the front desk and verified insurance and conducted new patient intake increasing the new patients at our office
- Conducted strep and flu test on a daily basis
Externship
Viera, FL
11.2012 - 01.2013
- Performed capillary sticks on the heels of the infants to obtain bloodwork for testing
- Prepped and stocked examination rooms so that OSHA guidelines were met
- Filed and maintained patient files to ensure efficient and quick check in
- Communicated with parents so that patient care was understood
Home Attendant
Best care Home Health Agency
02.2009 - 01.2011
- Assisted the elderly with cooking, cleaning and mobility to ensure that they were healthy
- Washed the patient every day to ensure no development of bed sores or skin damage
- Accompanied patients to the doctors to make sure they were adhering to the doctor's orders
Education
Associate of Science - Medical Assisting
Keiser University
Melbourne, FL03.2013
Bachelor's - Psychology
Post University
Waterbury, CT02.2024
Skills
- Caring and Empathetic
- Punctual and Hardworking
- Conflict Resolution
- First Aid CPR AED
- Medical Terminology
- Reception Management
- Safety Monitoring
- Health Information Access Management
- Interpreting physician orders
- Schedule Coordination
- Insurance Authorizations
- Directing callers
Certification
- Certified Clinical Medical Assistant (CCMA)
- Registered Medical Assistant (RMA)
- CPR Certification
- Certified Medical AssistantSecret Clearance
- Top Secret Clearance
- AED Certification
- Driver's License
- BLS Certification
- TS/SCI
Military Service
United States Army, Specialist
Timeline
Patient Services Representative (PSR)
Quest Diagnostics
05.2023 - 08.2023
Medical Assistant
Luminary Dermatology
01.2023 - 02.2023
Registered Medical Assistant (RMA)
HCA Healthcare
05.2022 - 01.2023
COVID-19 Screener
Population healthy
01.2022 - 05.2022
Registered Medical Assistant
Baptist Health South Florida
08.2021 - 11.2021
Registered Medical Assistant
Pediatric Associates
02.2021 - 05.2021
Resource team medical assistant
Atruim health
07.2020 - 09.2020
Registered Medical Assistant
BPN Concepts( Atrium Health
03.2019 - 05.2019
Registered Medical Assistant
LHI - Logistics Health Incorporated
03.2018 - 02.2019
Registered Medical Assistant
Lakeshore Pediatric Center
03.2017 - 12.2017
Transportation Specialist
United States Army
07.2013 - 01.2017
Registered Medical Assistant
MAB Neurology
04.2013 - 08.2013
Registered Medical Assistant
Pediatrics in Brevard
01.2013 - 03.2013
Externship
Viera, FL
11.2012 - 01.2013
Home Attendant
Best care Home Health Agency
02.2009 - 01.2011
Associate of Science - Medical Assisting
Keiser University
Bachelor's - Psychology
Post University