Learning other cultures
LATIFAH BANNON
ARVADA,CO
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Summary
Congenial provider of excellent Customer Service with a history of developing a rapport with guests. Watch for security risks and report concerns to management Assure customers' experiences are pleasant to create repeat business Perform productively in a team or independently Maintain a clean and organized work space Operated Microsoft Office and conduct internet research Hardworking Health Care Provider adept at assisting individuals with daily living requirements, medication and housekeeping. Proficient in laborious conditions and requirements. Personable and compassionate caregiver with 10 years of related experience. Driven Customer Service Manager offering 20 years of expertise in sales management, office administration and customer service. Demonstrated ability to develop highly effective teams to foster project completion and efficiency. Adept at overseeing and executing accounting functions with proficiency in QuickBooks
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cashier
Sam's Club
06.2022 - 06.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Prevented loss by vigilantly monitoring potential theft or fraud situations in-store.
Independence at Home, Inc
09.2017 - 11.2019
- Maintained a clean and clear environment for client
- Prepared lunch and dinner for client
- Ensured Client took medication
- Care after surgery.
Walmart
09.2018 - 09.2019
- Worked in collaboration with other team members
- Worked 30 minute stock buggies individually
- Assembled items for display
- Assured food display was first in, first out and well presented
- Assisted in other departments when needed.
McDonalds Manager
05.2014 - 09.2017
- Answered incoming calls
- Accomplished up-sales
- Troubleshooting for dissatisfied customers
- Open and close store
- Maintained a clean work space and customer environment.
Education
Bachelor of Arts - Media Broadcasting
09.2020
CWEE Westminster, CO Computer Skills and Professional Development -
01.2004
Skills
- Client
- Sales
- Troubleshooting
- Adobe After Effects
- Adobe Premiere
- Adobe Audition
- Adobe Photoshop
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
- TriCaster
- WordPress
- Social Media
Certification
- Certified Media Broad, [Company Name] - [Timeframe]
Timeline
Cashier - Sam's Club
06.2022 - 06.2023
- Walmart
09.2018 - 09.2019
- Independence at Home, Inc
09.2017 - 11.2019
- McDonalds Manager
05.2014 - 09.2017
Colorado Media School - Bachelor of Arts, Media Broadcasting
Westminster High School - CWEE Westminster, CO Computer Skills and Professional Development,
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeLocation Preference
RemoteHybridImportant To Me
Company CultureWork-life balance401k matchPaid time offFlexible work hoursWork from home optionStock Options / Equity / Profit Sharing4-day work weekAccomplishments
- Trained and mentored 10 employees.
- Promoted to Manager after only 3 months for exceptional performance.
- Supervised team of 10 staff members.
- Resolved product issue through consumer testing.
Interests
Human History/Anthropology
Investing
Stock
Affiliations
- Colorado Media School
- Kaplan College