Latifah Hafez-Soulaiman
Summary
Proactive professional with a versatile background in patient care coordination. Known for strong communication and dependability, facilitating effective collaboration among healthcare teams. Committed to ensuring timely access to healthcare services and enhancing patient experiences.
Overview
5
5
years of professional experience
Work History
Hospital Liaison
Rotech Healthcare
Cranston, Rhode Island
12.2025 - Current
- Coordinated over 150+ patient referrals monthly to ensure timely access to healthcare services.
- Cultivated relationships with hospital staff to streamline coordination of patient care.
- Facilitated communication among patients, families, hospice facilities, nursing homes, and healthcare professionals to improve care coordination.
- Educated patients on services, equipment, and treatment options to enhance understanding and access to care.
- Participated in weekly team meetings to discuss ongoing cases and review best practices for improving patient outcomes.
Paralegal
Hodosh, Lyon, & Hammer LTD
Cranston, Rhode Island
09.2024 - 12.2025
- Managed case files, ensuring organization and timely updates for ongoing cases.
- Monitored accounts for compliance with company policies and regulations, ensuring adherence to legal standards.
- Contacted clients to negotiate payment arrangements and resolve outstanding debts, contributing to improved cash flow.
- Provided administrative support by answering phones and scheduling appointments to streamline office operations.
Front Desk Associate
Residence Inn By Marriot
Providence, Rhode Island
04.2023 - 08.2024
- Greeted guests warmly to create welcoming atmosphere and foster positive experiences.
- Managed reservations using hotel management software to streamline guest check-in process.
- Trained new employees on front desk procedures to enhance operational consistency.
Valet
LAZ Parking
Providence, Rhode Island
12.2023 - 07.2024
- Parked vehicles efficiently in designated areas to ensure smooth traffic flow.
- Communicated effectively with guests regarding parking procedures and policies.
- Handled difficult situations calmly and professionally in order to maintain a positive relationship with guests.
Tax Preparer
QuickTax
Pawtucket, Rhode Island
01.2024 - 04.2024
- Utilized tax preparation software to streamline filing procedures.
- Reviewed client financial documents for accuracy and compliance.
- Assisted clients in understanding tax obligations and filing processes.
Front End Associate
CVS Pharmacy
Cumberland, Rhode Island
08.2022 - 03.2023
- Educated customers on promotions and loyalty programs.
- Maintained stock levels and organized merchandise displays.
- Collaborated with team members to ensure efficient store operations.
Guest Service Representative
Target
Lincoln, Rhode Island
10.2021 - 02.2022
- Resolved guest complaints and ensured a positive shopping experience.
- Trained new staff on company policies and guest service protocols.
- Conducted inventory checks to ensure product availability for guests.
Cashier
Market Basket
Johnston, Rhode Island
04.2021 - 10.2021
- Processed customer transactions accurately and efficiently at a busy grocery store.
- Handled cash, credit, and gift card transactions securely and responsibly.
- Maintained accurate cash register and balanced daily cash drawers.
- Assisted customers with product inquiries and resolved issues promptly.
Education
EMT-Advanced/Cardiac -
Emergency Training of R.I
Johnston, RI10-2026
EMT-Basic -
Emergency Training of R.I
Johnston, RI08-2025
High School Diploma -
Classical High School
Providence, RI06-2023
Skills
- Patient advocacy
- Healthcare coordination
- Patient assessment & education
- Medical terminology
- HIPAA compliance
- Multilingual (Spanish, Arabic, English)
- Effective communication
- Team collaboration
- Highly Dependable
Timeline
Hospital Liaison
Rotech Healthcare
12.2025 - Current
Paralegal
Hodosh, Lyon, & Hammer LTD
09.2024 - 12.2025
Tax Preparer
QuickTax
01.2024 - 04.2024
Valet
LAZ Parking
12.2023 - 07.2024
Front Desk Associate
Residence Inn By Marriot
04.2023 - 08.2024
Front End Associate
CVS Pharmacy
08.2022 - 03.2023
Guest Service Representative
Target
10.2021 - 02.2022
Cashier
Market Basket
04.2021 - 10.2021
EMT-Advanced/Cardiac -
Emergency Training of R.I
EMT-Basic -
Emergency Training of R.I
High School Diploma -
Classical High School