Latina Harris
Houston
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
14
14
years of professional experience
Work History
Sales Associate
Ross Dress for Less
Houston
03.2022 - Current
- Conducted inventories on a regular basis to track stock levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
Assistant Manager
McDonald's Restaurant
Houston
07.2022 - 10.2024
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Established processes for monitoring customer satisfaction levels.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Collaborated with management on developing strategic plans for achieving business goals.
Daycare Worker
Nunu’s daycare
Los Angeles
01.2011 - 05.2016
- Implemented positive discipline techniques when necessary while maintaining a respectful attitude towards students.
- Planned and implemented engaging activities to encourage creativity and expression.
- Communicated with parents about daily activities and any concerning behaviors.
- Established good relationships with families through open communication about their child's progress.
- Instructed children in eating, resting and restroom habits.
- Introduced learning activities and imaginative play to teach children to explore.
- Identified signs of emotional or developmental problems in children to alert parents or guardians.
Education
Associate Degree - Mental Health Counseling
Cchp
Houston, TX03-2026
High School Diploma -
Torrance High
Torrance, CA06-2004
Skills
- Counseling techniques
- Customer service
- Team building
- Time management
- Activity planning
- Friendly and outgoing
- Excellent people skills
- Cash handling
- Listening skills
- Money handling
- Self-checkout assistance
- Task prioritization
- Positive and professional
- Written and oral communication skills
Timeline
Assistant Manager
McDonald's Restaurant
07.2022 - 10.2024
Sales Associate
Ross Dress for Less
03.2022 - Current
Daycare Worker
Nunu’s daycare
01.2011 - 05.2016
Associate Degree - Mental Health Counseling
Cchp
High School Diploma -
Torrance High