LaTina Reece
Spartanburg,SC
Summary
Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.
Qualified professional with solid background in supporting project teams and ensuring efficient operations. Successfully contributed to process improvements and maintained high standards in client communication. Demonstrated ability to manage multiple tasks while displaying strong problem-solving and organizational skills.
Overview
17
17
years of professional experience
Work History
Associate
Walmart
06.2017 - Current
- Started at store as a cashier. Moved to plant as a scanner/ verifier.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Customer Service Representative
Spectrum
05.2024 - 02.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Customer Service Representative
Gannett
01.2016 - 06.2017
- Start and stop customer service. Upgrade there existing service. Process Payments. Set up Payment arrangements & close out accounts
Sales Associate
Spinx Co.
05.2012 - 01.2016
- Help customers process there selections and leave with merchandise.
Warehouse Worker
adidas
06.2010 - 05.2013
- Hang and pack Adidas merchandise. so it can be shipped to customers.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Sales Representative
Kirby Corporation
02.2008 - 01.2010
- Knocked doors, Do demo and get customers to buy the vacuum.
Education
GED - undefined
Achieve Program
Spartanburg, SC10.2007
Skills
- Customer service, Time management, Computer literacy, Communication skills, Microsoft word, Microsoft excel, Documentation review, Data Entry, Warehouse Distribution Experience
- Customer service
- Time management
- Attention to detail
- Computer skills
- Work Planning and Prioritization
- Issue resolution
- Data entry
- Order fulfillment
- Inventory management
- Customer relationship management (CRM)
- Production support
Timeline
Customer Service Representative
Spectrum
05.2024 - 02.2025
Associate
Walmart
06.2017 - Current
Customer Service Representative
Gannett
01.2016 - 06.2017
Sales Associate
Spinx Co.
05.2012 - 01.2016
Warehouse Worker
adidas
06.2010 - 05.2013
Sales Representative
Kirby Corporation
02.2008 - 01.2010
GED - undefined
Achieve Program