Summary
Overview
Work History
Education
Skills
Timeline
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Latina Tillman

Muskegon

Summary

Versatile and dedicated professional with experience in customer-facing roles, notably as a Delivery Driver for National Delivery Solutions. Excelled in ensuring timely and accurate deliveries, enhancing customer satisfaction significantly. Demonstrates exceptional teamwork, problem-solving abilities, and a positive attitude. Proven track record in fostering client relationships and adept in clear communication and effective time management.

Overview

11
11
years of professional experience

Work History

Delivery Driver

National Delivery Solutions
06.2023 - Current
  • Delivered car parts to garages and stores.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Housekeeper

Embassy Suites
06.2015 - 11.2017
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Cashier/Restaurant Hostess/Assistant Manager

Denny's
05.2014 - 05.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

High School Diploma -

East Kentwood High
Kentwood, MI
05-2009

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Problem-solving

Timeline

Delivery Driver

National Delivery Solutions
06.2023 - Current

Housekeeper

Embassy Suites
06.2015 - 11.2017

Cashier/Restaurant Hostess/Assistant Manager

Denny's
05.2014 - 05.2015

High School Diploma -

East Kentwood High

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Latina Tillman