Latina Tillman
Muskegon
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
5
5
years of professional experience
Work History
Delivery Driver
National Delivery Solutions
06.2023 - 12.2025
- Navigated routes efficiently, ensuring timely deliveries and customer satisfaction.
- Operated delivery vehicle safely, adhering to traffic laws and company policies.
- Maintained accurate records of deliveries and vehicle inspections for compliance.
- Communicated effectively with team members and customers regarding delivery schedules.
- Resolved delivery issues promptly, enhancing overall service quality.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Sales Associate
Bath & Body Works
04.2021 - 11.2021
- Engaged customers to assess needs and recommend appropriate products.
- Processed transactions accurately using point-of-sale systems.
- Maintained knowledge of current promotions and product features for effective selling.
- Assisted in inventory management, ensuring stock levels met customer demand.
- Collaborated with team members to achieve sales targets consistently.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma - culinary arts
East Kentwood High School
Kentwood, MI05.2009
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Dependable and reliable
- Problem-solving
- Clear communication
- Customer interaction
Timeline
Delivery Driver
National Delivery Solutions
06.2023 - 12.2025
Sales Associate
Bath & Body Works
04.2021 - 11.2021
High School Diploma - culinary arts
East Kentwood High School