WS William L. Strong II
Huntsville,AL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Sales Consultant
Shottenkirk Honda
Huntsville, AL
02.2024 - 09.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Store Manager Trainee
Aldi
Madison, AL
05.2023 - 02.2024
- Trained and guided team members to maintain high productivity and performance goals
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
INTERNET SALES SPECIALIST
Gray-Daniels Chevrolet
09.2022 - 02.2023
- Corresponded with online customers to address questions or complaints about products, policies, or shipping
INTERNET MANAGER
Rogers Dabbs Chevrolet
10.2019 - 09.2022
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective action
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
FAM II
Sam's Club
10.2017 - 11.2019
- Maintained compliance with health code standards
- Trained and led team of 50+ department(s) team members
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Successfully managed budgets and allocated resources to maximize productivity and profitability
FRESH ASSISTANT STORE MANAGER
Sam's Club
10.2016 - 10.2017
- Maintained compliance with health code standards
- Trained and led team of 50+ department(s) team members
- Completed cycle counts and monthly inventory
- Defined clear targets and objectives and communicated to other team members
ASSISTANT STORE MANAGER
Autozone
10.2015 - 10.2016
- Processed payments for credit and debit cards and returned proper change for cash transactions
- Reconciled daily sales transactions to balance and log day-to-day revenue
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget
Sales Professional
Bentley Hyundai
Huntsville, AL
09.2024 - Current
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
MEAT LEAD
Sam's Club 8271
02.2013 - 10.2015
- Monitored inventory levels, ordered new supplies and oversaw restocking of cases
- Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience
- Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods
TMA LEAD/SAFETY COORDINATOR
Sam's Club 8271
08.2011 - 02.2013
- Supervised tire bay team members, enforcing safe environment standards and observance of tire bay policies and procedures
- Reviewed tire bay scheduling data and documentation to verify complete and up-to-date data, also overseeing tire bay records retention policies and procedures
- Recorded accurate and complete supply inventory, understanding and appropriately utilizing available special order tire programs
Education
Some College - Electrical Engineering
Alabama A&M University
Huntsville, AL2004
Some College - Business
Calhoun Community College
Tanner, AL2003
Some College - General Studies
University of North Alabama
Florence, Huntsville, AL2002
High School Diploma -
Buckhorn High School
New Market, AL2002
Skills
- Safety Regulations
- Microsoft Excel
- Employee Performance Evaluations
- Cash Register Operations
- Store Displays
- Customer Experience
- Continuous Quality Improvement (CQI)
- Sales Promotion
- Profit and Loss Management
- Accounting Records
- Standard Operating Procedures Understanding
- Performance Metrics Analysis
- Disciplinary Action
- Bank Deposits
- Operational Efficiency
Accomplishments
Professional Achievement Individual Awards , Tom Joyner hardest working award Sam's Club (2008) Advanced Tire Specialist, Level 1 and 2 Sam's Club (December 2008) One year accident free Sam's club (November 2009) Michelin Sales and High Performance Training Phase I and III Sam's Club (2012) ALL IN recognition pin Sam's Club (July 2013) Team Awards 2009 Award of Excellence Top TBC week # 21 (Club 4776)
Additional Information
- ADDITIONAL INFORMATION
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Timeline
Sales Professional
Bentley Hyundai
09.2024 - Current
Sales Consultant
Shottenkirk Honda
02.2024 - 09.2024
Store Manager Trainee
Aldi
05.2023 - 02.2024
INTERNET SALES SPECIALIST
Gray-Daniels Chevrolet
09.2022 - 02.2023
INTERNET MANAGER
Rogers Dabbs Chevrolet
10.2019 - 09.2022
FAM II
Sam's Club
10.2017 - 11.2019
FRESH ASSISTANT STORE MANAGER
Sam's Club
10.2016 - 10.2017
ASSISTANT STORE MANAGER
Autozone
10.2015 - 10.2016
MEAT LEAD
Sam's Club 8271
02.2013 - 10.2015
TMA LEAD/SAFETY COORDINATOR
Sam's Club 8271
08.2011 - 02.2013
High School Diploma -
Buckhorn High School
Some College - Electrical Engineering
Alabama A&M University
Some College - Business
Calhoun Community College
Some College - General Studies
University of North Alabama