Latisha Benford
Las Vegas,NV
Summary
Healthcare Management Education AAS Medical Assistant, BHA Healthcare Management, MBA
Overview
11
11
years of professional experience
Work History
Health Information Specialist I
CIOX HEALTH, Datavant
Henderson, Nevada
06.2022 - Current
- Performed audits on medical records to identify discrepancies or errors in documentation.
- Implemented automated solutions designed to streamline workflow processes within the health information management department.
- Developed strategies for improving efficiency of document retrieval processes.
- Reviewed medical records for accuracy and completeness, ensuring compliance with legal and accreditation standards.
- Processed medical records for HCA also assisted phone team with all HCA calls
HEALTHCARE BILLING REPRESENTATIVE
TTEC
Henderson, NV
11.2020 - 11.2022
- Working remote resolving patient accounts, answering inbound and making outbound calls, working in Optum RX and South Carolina DHEC
- Optum Rx working in remote pharmacy, verifying eligibility, providing RX overrides
- South Carolina DHEC working with the CDC scheduling appointments for Covid-19 vaccinations, completing VAMS and VAERS
HEALTHCARE BILLING REPRESENTATIVE
State Collections
Beloit, WI
06.2020 - 10.2020
- Working remote resolving patient accounts, answering inbound and making outbound calls
- Taking payments and verifying insurance.
PRO MOBILE DRIVER
Care, Provado Mobile Health
Los Angeles, CA
11.2016 - 03.2020
- Transporting clients from and to Dialysis.
FRONT OFFICE COORDINATOR
Vargo Physical Therapy
Northridge, CA
08.2017 - 01.2019
- Check patients in, schedule patients, request authorizations, verify eligibility.
BUSINESS MANAGER
California Pain Center
Torrance, CA
10.2016 - 03.2017
- Working with a team, responsible for overseeing and supervising the company's activities and employees.
MEDICAL ASSISTANT
Growth Management
Sherman Oaks, CA
05.2016 - 01.2017
- Mental health inpatient and outpatient facility working with adolescents.
MEDICATION TECHNICIAN
Glen Terra Assisted Living
Glendale, CA
05.2016 - 01.2017
- Record vital signs, assisted with all aspects of daily care, bathing, administers medication.
TRAVEL MEDICAL ASSISTANT
South Bay Pain Doctors
Torrance, CA
01.2016 - 01.2017
- Working back and front office
- Traveling between three offices and working in pain management.
COMMUNITY OUTREACH WORKER
United Healthcare
Cypress, CA
02.2015 - 06.2015
- Field worker, complete health assessments
PRIVATE CERTIFIED NURSING ASSISTANT
Rest Assured Nursing
Marina Del Rey, CA
03.2014 - 05.2015
- Private duty, CNA, record vital signs, assisted with all aspects of daily care, bathing, administers medication, and transport client to appointments.
Education
Graduate Certification - Healthcare Management & Entrepreneurship
Keller Graduate School Of Management
Sherman Oaks, CA05.2020
MBA - Business Administration
Keller Graduate School of Management
Sherman Oaks, CA10.2019
BHA - Healthcare Management
Devry University
Sherman Oaks, CA07.2017
AAS - Medical Assistant
07.2013
Skills
- Creativity
- Adaptability
- Work ethic
- Communication
- Teamwork
- Leadership
- Customer service
- EHR/EMR software
- Epic software
- Salesforce CRM
- National Society of Leadership and Success Member Date 2014- 2019
- Medical Billing
- ICD-10
- Pain Management
- Vital Signs
- Medical Scheduling
- Insurance Verification
- Healthcare Management
- Medical Records
Timeline
Health Information Specialist I
CIOX HEALTH, Datavant
06.2022 - Current
HEALTHCARE BILLING REPRESENTATIVE
TTEC
11.2020 - 11.2022
HEALTHCARE BILLING REPRESENTATIVE
State Collections
06.2020 - 10.2020
FRONT OFFICE COORDINATOR
Vargo Physical Therapy
08.2017 - 01.2019
PRO MOBILE DRIVER
Care, Provado Mobile Health
11.2016 - 03.2020
BUSINESS MANAGER
California Pain Center
10.2016 - 03.2017
MEDICAL ASSISTANT
Growth Management
05.2016 - 01.2017
MEDICATION TECHNICIAN
Glen Terra Assisted Living
05.2016 - 01.2017
TRAVEL MEDICAL ASSISTANT
South Bay Pain Doctors
01.2016 - 01.2017
COMMUNITY OUTREACH WORKER
United Healthcare
02.2015 - 06.2015
PRIVATE CERTIFIED NURSING ASSISTANT
Rest Assured Nursing
03.2014 - 05.2015
Graduate Certification - Healthcare Management & Entrepreneurship
Keller Graduate School Of Management
MBA - Business Administration
Keller Graduate School of Management
BHA - Healthcare Management
Devry University