Latisha Huggins
Hesperia,CA
Summary
Dynamic Lead with a proven track record in shipping coordination and team collaboration. Enhanced client satisfaction by resolving escalated issues and implementing performance metrics. Skilled in inventory monitoring, I fostered a positive work environment that drove productivity and teamwork among associates.
Overview
18
18
years of professional experience
Work History
Fulfillment Lead
Target
Apple Valley, CA
10.2018 - 06.2024
- Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
- Managed incoming shipments from vendors by scheduling appropriate receiving times and organizing labor resources efficiently.
- Maintained open communication channels between departments involved in the supply chain process, facilitating smooth information flow.
- Handled production picking, packing and shipping orders.
- Handled escalated customer service issues related to order fulfillment, providing prompt resolutions that enhanced overall client satisfaction.
- Implemented performance metrics to track individual progress and identify areas for improvement within the team.
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
Grocery Clerk
Ralphs Grocery Store
Apple Valley, CA
01.2007 - 02.2008
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Paint Remover/ Placard
Leading Edge Aviation Services
Adelanto, CA
06.2006 - 08.2007
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
Associate Degree In Criminal Justice - Criminal Justice
Everest College
Ontario, CA01.2010
Skills
- Picking and packing
- Inventory monitoring
- Shipping coordination
- Team collaboration
- Teamwork
Timeline
Fulfillment Lead
Target
10.2018 - 06.2024
Grocery Clerk
Ralphs Grocery Store
01.2007 - 02.2008
Paint Remover/ Placard
Leading Edge Aviation Services
06.2006 - 08.2007
Associate Degree In Criminal Justice - Criminal Justice
Everest College