Latisha Lemond

• Developed a proven track record of having a strong hand in 10 percent increases in sales each year
• Manage inbound inquiries relating to products and promotions, quickly establishing rapport with customers over the phone
• Regularly exceed targets relating to call volume, sales conversion and customer satisfaction
• Display in-depth product knowledge to answer customer queries regarding products
• Accurately and quickly respond to customer inquiries in person, written, and over the phone

• Assisted the product manager in maintaining contact with manufacturers and even ordering product
• Developed a system for maintaining stock levels
• Helped build a winning culture within the company
• Developed strategies to help sale representatives achieve sales goals by observing/coaching on correct sales behaviors
• Exceeded personal sale goals on a regular basis
• Demonstrated superior customer service skills
• Gained knowledge on sale strategies

• Assisted the sales manager in evaluating sales floor personnel
• Developed new ways to arrange sales floor and utilize marketing materials to increase revenue
• Acted as sales floor manager on several occasions
• Resolved many different customer issues, billing, lease issues in a timely professional manner
• Maintained understanding of different devices and prices
• Reviewed customer accounts, and offered the best possible solutions
• Maintained a positive attitude in difficult situations

• Open Doordash app and check orders to determine details and addresses for pick-up and delivery
• Drive your vehicle to the restaurant and collect food and drinks as listed in the work order
• Check packed orders to ensure the accuracy of the order
• Place food orders in a food bag to ensure their freshness
• Place the warm food in the food bag to keep it warm
• Place cold drinks and ice creams in a separate bag
• Call the customer if there is confusion in finding the address of the customer
• Ensure that food orders are expedited by following up properly
• Ensure that all safety and COVID-19 procedures are adhered to throughout delivery
• Drive to customers’ homes or offices in a safe way
• Deliver orders to customers in a professional and friendly manner

• Assisted youth to adjust to placement and taught social and life skills through interaction and modeling
• Monitored activities that meet youths physical, emotional, recreational, social, educational, and medical needs
• Maintained safety, appearance and cleanliness of the facility
• Assisted with preparing meals and supervised client meals and kitchen area
• Implemented Agency behavior management procedures and monitored youth behavior
• Facilitated programs and activities for children and youth
• Created a safe and structured space for children and youth to explore new interests

Checked IDs at the entrance to ensure patrons meet legal drinking age.

Regularly patrolled the bar area, observing patrons for signs of trouble, and scanning for suspicious activity.

Addressing disturbances, intervening in conflicts, and de-escalating situations.

Enforced bar rules and regulations.

Checked IDs at the entrance to ensure patrons meet legal drinking age.

Regularly patrolled the bar area, observing patrons for signs of trouble, and scanning for suspicious activity.

Addressing disturbances, intervening in conflicts, and de-escalating situations.

Enforced bar rules and regulations.