LaTiyana King
Springfield,MO
Summary
I am a professional manager who works in a fast-paced environment and excels at maintaining efficiency and productivity under pressure. I possess strong communication skills, which are essential for effectively coordinating with team members and customers. As a manager I am adept at both collaborative efforts and independent tasks, demonstrating flexibility and reliability. My ability to navigate and lead in dynamic settings ensures that objectives are met with precision and timeliness.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's
08.2018 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Exercised composure under pressure and in escalated customer service scenarios.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
- Ensured consistent product quality by conducting thorough inspections and adhering to strict food safety guidelines.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
High School Diploma -
Kickapoo High School
Springfield, MO12-2020
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Opening and closing procedures
- Relationship Building
- Punctual and Reliable
- Self motivated
Certification
Food Safety Certified
Timeline
Shift Manager
McDonald's
08.2018 - Current
High School Diploma -
Kickapoo High School
Similar Profiles
Quwalyn LeeQuwalyn Lee
Customer Service Sales Representative at McDonald'sCustomer Service Sales Representative at McDonald's
Oliver SchulzOliver Schulz
Cashier at McDonald'sCashier at McDonald's
Sylvia OrtizSylvia Ortiz
Prep Line Cook at McDonald'sPrep Line Cook at McDonald's
Carolina RamosCarolina Ramos
Crew Member at McDonald'sCrew Member at McDonald's
Melody RussellMelody Russell
Nurse Practitioner at Elite Pain Management and Recovery CenterNurse Practitioner at Elite Pain Management and Recovery Center