Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours.
Overview
5
5
years of professional experience
Work History
E-Commerce Team Trainer
Whole Food Market
Austin, TX
04.2022 - Current
Developed and implemented curriculum for new hire onboarding program.
Assessed progress of employees during training programs, providing feedback as needed.
Tracked attendance records for all team trainings and reported results to supervisors.
Maintained up-to-date knowledge of relevant technologies used by the organization.
Monitored quality assurance metrics throughout the training process, ensuring accuracy of information provided.
Recommended strategies for improving overall efficiency of the team's workflow processes.
Provided constructive feedback and one-on-one coaching to employees.
Fulfillment Associate
Nordstrom
Austin , TX
09.2021 - Current
Accepted, processed and filled orders quickly and accurately.
Operated handheld scanners to track merchandise throughout fulfillment process.
Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
Verified items correctly matched to sales check for packing and shipment.
Fulfilled orders quickly to accomplish challenging daily objectives.
Pulled merchandise to fulfill orders to specification.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Assembled customer orders from stock and staged completed orders on pallets or shelves.
Amazon In Store Shopper
Amazon
Austin , TX
10.2019 - 04.2022
Bagged groceries carefully to keep products in perfect condition, separated fragile products, and kept frozen and perishable foods cold or fresh.
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
Satisfied customers with quick, accurate service under tight deadlines.
Accepted, processed, and filled orders quickly and accurately.
Worked additional hours and shifts to meet tight deadlines during peak periods.