LaTonya Allen
Macon,GA
Summary
Dynamic and reliable professional with a strong attention to detail, honed at Oake View Group. Proven ability to engage customers and resolve issues effectively. Skilled in maintaining cleanliness and organization, ensuring a welcoming environment. Committed team player with a positive attitude, dedicated to enhancing service quality and operational efficiency.
Dynamic individual with hands-on experience in 37 and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
38
38
years of professional experience
Work History
Ticket Taker and Usher
Oake View Group
Macon, GA
06.2024 - Current
- Managed ticket collection processes to ensure smooth event entry.
- Verified ticket authenticity using scanning technology and manual checks.
- Assisted in resolving patron issues, demonstrating excellent problem-solving skills and professionalism.
- Provided information about seating arrangements, event schedules, and venue amenities to guests upon request.
- Assisted patrons with seating by giving directions and lighting paths.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Directed ticket holders to seats and facility locations.
Custodian
Vineville Baptist Church
Macon, GA
01.1988 - Current
- Maintained cleanliness and sanitation of church facilities, ensuring a welcoming environment for congregants.
- Collaborated with staff to address specific custodial needs related to events and activities.
- Trained new custodial staff on safety protocols and efficient cleaning techniques to enhance team performance.
- Coordinated supply inventory management, ensuring availability of necessary cleaning materials at all times.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Moved furniture for cleaning and set up for special events.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Checked in and stocked inventory throughout facility.
- Conducted minor repairs to prevent disruptions, fixing leaks and replacing light bulbs.
- Supported event setups and breakdowns, enabling smooth operation of school and corporate events.
Dishwasher and Cook
Pruitt Healthcare-Eastside
Macon, GA
05.1992 - 03.1999
- Operated dishwashing equipment to maintain cleanliness and hygiene standards.
- Sorted and organized dishes, utensils, and kitchenware for efficient workflow.
- Collaborated with kitchen staff to ensure timely service and cleanliness.
- Assisted in maintaining a safe and sanitary work environment according to health regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Server and Cook
Medical Management Health
Macon, GA
07.1989 - 02.1991
- Collaborated with kitchen staff to maintain quality and presentation standards.
- Maintained cleanliness and organization of dining area for operational efficiency.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Education
High School Diploma -
Northeast High School
Macon, GASkills
- Patience and empathy
- Team player attitude
- Strong attention to detail
- Reliability and punctuality
- Positive attitude
- Customer engagement
Timeline
Ticket Taker and Usher
Oake View Group
06.2024 - Current
Dishwasher and Cook
Pruitt Healthcare-Eastside
05.1992 - 03.1999
Server and Cook
Medical Management Health
07.1989 - 02.1991
Custodian
Vineville Baptist Church
01.1988 - Current
High School Diploma -
Northeast High School