Latonya Harley
Jersey City,New Jersey
Summary
Detail-oriented and people-oriented team player with over a decade of experience in security and also shipping/receiving. Efficient and organized, excels in conflict resolution and thrives in fast-paced settings. Ability to adapt quickly to changing environments ensures smooth operations and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Security Officer
Allied Universal Security
12.2022 - 08.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Shift Supervisor
Stratton Amenities
07.2022 - 08.2023
- Supervising a team of staff.
- Ensuring staff are managed efficiently and meet targets.
- Servicing hospitality meeting rooms within agreed timescales.
- Ensuring your areas of work are kept clean throughout the day.
- Completing all meeting room set-ups and clearing requests on schedule.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Enforced company policies and regulations with employees.
- Implemented policies and standard operating procedures for continuous improvement.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
Security Supervisor
Priority 1 Security
09.2023 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Collaborated with management to develop security policies and procedures.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Improved security team's situational awareness by integrating real-time incident reporting tools.
Packer
Lineage
01.2022 - 10.2022
- Picking customer orders ensuring they are in good quality and quantity.
- Ability to use a radio frequency or barcode scanner.
- In-depth knowledge of industry safety regulations.
- Ability to work in a fast-paced environment for long hours.
- Great team spirit.
- Great physical strength and fitness.
- Excellent attention to detail.
Receiving Lead
Ahold E-Commerce
03.2016 - 01.2022
- Inspecting the quality of all items entering the fulfillment center to ensure the highest quality of and customer satisfaction.
- Promoted from Receiving Associate to Receiving Lead due to work ethic and strong job performance.
- Collaborated with supervisors to troubleshoot discrepancies and receiving issues.
Security Supervisor
U.S. Security
04.2012 - 01.2019
- Promoted to Security Supervisor after a year with the company; oversaw security team operations.
- Patrolled the facility and served as a general security presence and visible deterrent to crime.
- Checked identification for staff and visitors and allowed entry when necessary.
- Developed strong observation skills and kept records of irregularities.
- Inspected parking lot to verify that vehicles were properly parked and displayed parking permits.
- Continuously monitored security cameras and fire, building and alarm systems.
Security Guard
Sparten Security
06.2014 - 01.2016
- Demonstrated calm under pressure and quick decision-making in responding to customer needs and urgent safety incidents.
- Maintained accurate records and reports of security breaches and on-site incidents.
- Reported all incidents, accidents and medical emergencies to law enforcement.
Education
High School Diploma -
County Prep
Jersey City, NJ06.2010
Skills
- Customer Service
- Problem Solving
- Food Safety
- Forklift Experience
- SORA License
- Shipping and Receiving
Timeline
Security Supervisor
Priority 1 Security
09.2023 - Current
Security Officer
Allied Universal Security
12.2022 - 08.2023
Shift Supervisor
Stratton Amenities
07.2022 - 08.2023
Packer
Lineage
01.2022 - 10.2022
Receiving Lead
Ahold E-Commerce
03.2016 - 01.2022
Security Guard
Sparten Security
06.2014 - 01.2016
Security Supervisor
U.S. Security
04.2012 - 01.2019
High School Diploma -
County Prep
Similar Profiles
Elvia AguileraElvia Aguilera
Security Professional at Allied Universal Security/ Southwest SecuritySecurity Professional at Allied Universal Security/ Southwest Security
Christian HarrisChristian Harris
AIRPORT SECURITY AGENT at Inter-Con Security/Allied Universal SecurityAIRPORT SECURITY AGENT at Inter-Con Security/Allied Universal Security
Arlincia RobinsonArlincia Robinson
Coca-Cola at Universal Protection Services/Allied Universal Security ServiceCoca-Cola at Universal Protection Services/Allied Universal Security Service
Melissa HowardMelissa Howard
Security Officer at Brosnan Security/ Allied Universal SecuritySecurity Officer at Brosnan Security/ Allied Universal Security
Monique HerreraMonique Herrera
Out-patient Clinician / School Base Mental Health at M&S Psychotherapy & CounselingOut-patient Clinician / School Base Mental Health at M&S Psychotherapy & Counseling