LATONYA HILL
Detroit,MI
Summary
A self-motivating and dynamic professional looking for an opportunity to grow within the Human Resource sector within a company utilizing the personal, varied, and educational achievements which will create a well-rounded administrator in this industry.
Overview
6
6
years of professional experience
Work History
Certified Nursing Assistant
SKLD
09.2022 - 06.2023
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Peer Support Specialist
Access Community Health
10.2021 - 07.2022
- Build relationships with others based upon trust and honesty by using active listening and dynamic communication skill
- Assist individuals in identifying and re-engaging with family, friends, and other natural supports to build a support system
- Complete intake process including scheduling initial appointments, and obtaining signatures on consent forms through focused triage.
Election Clerical Assistant
City Of Detroit
01.2020 - 11.2020
- Communicate in person, by telephone, view and produce written and electronic documents
- Enter data using QVF system, process absentee ballots and voter registration
- Receiving and closing out absentee ballots for voters
- Bookkeeping, file maintenance, and entering voter history in QVF refresh
- Produced and analyze election reports in QVF system
Consumer Support Specialist
Community Network Services
01.2017 - 09.2018
- Provided peer counseling, spiritual care, and support
- Attended team meeting and received an assignment from Supervisor
- Provided expertise and consultation from a mental health consumer perspective to the entire team
- Managed skill-building groups, role modeling, customer service skills, and
- ACT team
- Managed and developed programs, shared software and hardware workarounds with customers, and helped in the use of specific features; updated internal databases with information about technical issues and useful discussions with customers
- Acted as the first point of contact for prospective and returning customers and answered questions or routed them through appropriate channels.
Education
Master of Arts - Human Resources Management
Marygrove College
Detroit, MI2019
Master of Arts - Pastoral Care
Madonna University
Livonia, Detroit, MI2015
Certified Peer Support Specialist: Mental Health And Substance Abuse - undefined
2015
Bachelor of Science - Business Administration
Madonna University
Livonia, MI07.2004
Skills
- Data entry, modification
- Reporting, proficiency with
- MS
- Office Suite, Excel, Word, and
- PowerPoint
- Maintaining personnel
- Documentation, training, new
- Hire orientation, payroll, and
- Cash handling skills
- Operating office machines, such
- As photocopiers, scanners, and
- Facsimile machines
Timeline
Certified Nursing Assistant
SKLD
09.2022 - 06.2023
Peer Support Specialist
Access Community Health
10.2021 - 07.2022
Election Clerical Assistant
City Of Detroit
01.2020 - 11.2020
Consumer Support Specialist
Community Network Services
01.2017 - 09.2018
Master of Arts - Human Resources Management
Marygrove College
Master of Arts - Pastoral Care
Madonna University
Certified Peer Support Specialist: Mental Health And Substance Abuse - undefined
Bachelor of Science - Business Administration
Madonna University