LATONYA MYLES
Administrative Assistant
NEWNAN,GA
Summary
Offering 25 years of Office Administration experience supporting all levels of management. Dedicated, resourceful business professional with proven ability to maintain financial compliance, review and improve organizational practice to increase efficiency and organization, ensure quality customer service creates and monitor policies and practices that promote a great environment for the University. Hard-working, honest and dedicated; ability to learn new tasks quickly Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
24
24
years of professional experience
Work History
Administrative Assistant II
Atlanta Public Schools
01.2001 - Current
- Managed department budgets and generated financial reports for management review.
- Developed strategies to streamline and improve office procedures.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Performed research to collect and record industry data.
- Established administrative work procedures to track staff's daily tasks.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed filing system, entered data and completed other clerical tasks.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Liaised between clients and vendors and maintained effective lines of communication.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Volunteered to help with special projects of varying degrees of complexity.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
PARENT LIAISON
ATLANTA PUBLIC SCHOOLS
08.2020 - 08.2021
- Instructed parents in school processes, academic programs, and available resources.
- Facilitated positive and production communication between educators and families.
- Utilized proactive mediation strategies to enhance communication and collaboration between parents and teaching staff.
- Coordinated documentation between parents and educators for 250 people
- Produced detailed and timely reports, paperwork and other supporting materials to facilitate communication between families and educators.
- Facilitated positive and proactive communication between families and educational staff.
- Offered parents information on work experienced training, services and childcare in groups of 20.
- Presented talks to families, administrators, and community groups outlining support and service opportunities.
- Used strategies such as school newspaper and online methods to update parents with latest information.
- Supported needs of students with disabilities and provided skills and confidence to meet and exceed educational targets.
- Provided strategic counseling to parents or guardians with difficulty in raising children and developed corrective action plans.
- Documented parental involvement and submitted reports with details.
- Helped develop special programs, events, and workshops to inform and better involve parents.
- Organized 50 parent volunteers to support school activities and program needs.
- Cultivated positive and supportive relationships with community and family members to build productive academic environments that enhanced student engagement and academic performance.
- Worked with parents and teachers to locate central issues behind student issues.
- Supported 30 family members through process of setting goals and enhancing children's academic development.
- Visited homes of families and maintained appropriate contact as directed by agency procedures.
- Collaborated with families to assist in growth, development, and education to increase potential.
- Observed security measures to maintain confidentiality and restrict access by unauthorized individuals.
- Identified available community resources and programs for families of disabled children.
- Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.
- Identified and researched success roadblocks and organized services to assist students with accomplishing , academic achievement and career targets.
Education
Some College (No Degree) - Organizational Leadership
General Courses
Atlanta, GASkills
- Expert in the use of Microsoft Office Software
- Microsoft Windows
- Business Math and English
- Management Skills
- Infinite Campus
- Lawson Systems
- Report Writing
- Expense Reporting
- Bookkeeping
- Travel Coordination
- Invoice Processing
- Filing
- Calendar Management
- Employee timesheet processing
- Conference planning
- Event Coordination
- Customer and client relations
- School records management
- Office Management
- Payroll and budgeting
- Account Reconciliation
Affiliations
Member of IAAP – Georgia Power Chapter
Timeline
PARENT LIAISON
ATLANTA PUBLIC SCHOOLS
08.2020 - 08.2021
Administrative Assistant II
Atlanta Public Schools
01.2001 - Current
Some College (No Degree) - Organizational Leadership
General Courses
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