LATONYA SPRINGS
Cincinnati,OH
Summary
Looking to transition into a new field, developed skills in collaborative and fast-paced environment. Specializes in project coordination, strategic planning, and team leadership. Seeks to leverage these skills to drive success and innovation in new professional challenge.
Overview
25
25
years of professional experience
Work History
Assistant Director
Housing Opportunities Made Equal
01.2022 - Current
- Assisted in establishing and maintaining relationships with government, private and nonprofit sectors
- Recruited non-profit agencies, community councils, key stakeholders, and donors to partner with organization on policy initiatives to increase homeownership in Hamilton County which lead to 26 organizations signing on
- Oversaw division that helped with Rental and Utility Assistance to keep 1,400 families in their homes
- Oversaw the recruitment, hiring, and onboarding process for Education and Outreach Director, Policy & Research Coordinator, and Communication Specialist to maintain a high quality housing staff
Director of Enforcement
Housing Opportunities Made Equal
01.2015 - 01.2022
- Led the Enforcement Team in filing over two hundred discrimination cases from 2015 to 2021
- Negotiated over $144,000 in settlements for HOME's clients and over $74,000 settlement for HOME
- Partnered with Legal Aid, private attorneys, and the Department of Justice in filing five cases in Federal Court from 2015 to 2020
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements
- Fought for relocations assistance for residents in Mt. Auburn and the West End during the restructuring for hotel and stadium
- Oversaw Enforcement team that handled over a 1,000 customer calls per year who had been discriminated against in their housing search
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Client Services Specialist
Housing Opportunities Made Equal
01.2006 - 01.2015
- Interviewed and documented complaints registered by over 7,000 clients who reported discrimination against based on race, color, national origin, gender, or religion
- Worked with investigative and other enforcement staff to gather evidence for 10,000 clients and advise them on enforcement options
- Provided required written monthly activity reports, and other reports as necessary
- Facilitated housing discrimination training to real estate agents, apartment managers, and Cincinnati Police Department and identified landlords
- Enhanced client satisfaction by promptly addressing inquiries and providing exceptional customer service.
- Monitored performance metrics to evaluate the success of various initiatives aimed at improving overall client experience.
- Assisted in the development of marketing materials targeted at attracting new clients and expanding business opportunities.
Chief of Staff
City of Cincinnati, Office of Vice Mayor Alicia Reece
01.2003 - 01.2005
- Controlled Vice Mayor Reece's schedule for both the City Hall Office and Campaign Office
- Managed 5 employees for the election of the Alicia Reece for Mayor Campaign
- Handled the daily details of Vice Mayor Reece's City Hall office
- Coordinated and organized fundraising events for Vice Mayor Reece which raised over $20,000
- Oversaw the Second Chance Ex-Offenders Summit which connected over1,000 ex-offenders with service agencies in the Cincinnati area
- Recruited over100 volunteers to work on Vice Mayor Alicia Reece's re-election campaign
Community Liaison
City of Cincinnati, Office of Vice Mayor Alicia Reece
01.2000 - 01.2003
- Attended community meetings in all 52 neighborhoods to assess the needs of the community and propose policy changes
- Handled over 30 calls and complaints per month from Cincinnati residents seeking assistance
- Represented Vice Mayor Reece at community meetings and public hearings
Education
MBA - Business
Xavier University
Cincinnati, OH05.2024
Bachelor of Arts - Communication
University of Cincinnati
Cincinnati, OH05.2015
Certificate - Public Relations
Cincinnati, OH05.2015
Skills
- Strategic planning
- Data analysis
- Business administration
- Staff development
- Regulatory compliance
- Team operations
- Project management
- Employee relations
- Task delegation
Affiliations
- Board Orientation Leadership Development2022
- Member of the NAACP Environmental Committee
- Member of CAHN Committee
- Member of the Lead Collaborative Committee
Timeline
Assistant Director
Housing Opportunities Made Equal
01.2022 - Current
Director of Enforcement
Housing Opportunities Made Equal
01.2015 - 01.2022
Client Services Specialist
Housing Opportunities Made Equal
01.2006 - 01.2015
Chief of Staff
City of Cincinnati, Office of Vice Mayor Alicia Reece
01.2003 - 01.2005
Community Liaison
City of Cincinnati, Office of Vice Mayor Alicia Reece
01.2000 - 01.2003
MBA - Business
Xavier University
Bachelor of Arts - Communication
University of Cincinnati
Certificate - Public Relations
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