Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaTonya Tidwell

Memphis,TN

Summary

Self-motivated person brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 3 plus years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Outgoing leader with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.

  • Outgoing [Job Title] with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
  • Adaptable Office Administrator with 28 years of background in [Skill], [Skill] and [Area of expertise]. Willing to take on new tasks with enthusiasm and considered valuable and gifted team player.

Overview

28
28
years of professional experience

Work History

Coordinator

Sephora Distribution Center
Olive Branch, MS
10.2018 - 02.2022
  • Gathered and organized materials to support operations.
  • Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
  • Coached employees through day-to-day work and complex problems.
  • Managed office activities by maintaining communication between clients, tracking records and filing all documents.
  • Train employees and assigned duties, anticipate and solve problems, manage safety, and adhere to all company policies and procedures
  • Aided colleagues, managers and customers through regular communication and assistance.

Customer Service Representative

HOME DEPOT
Memphis, TN
07.2016 - 09.2018
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Engage with customers, answer incoming calls, and maintain expert knowledge about company's product and services
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Manager of Operations

Subway Restaurants
Memphis, TN
01.2013 - 02.2017
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practice
  • Hire, train, and ensure the staff complies with the company's policy, while maintaining a safe environment
  • Organize scheduling and inventory

Manager of Operations

Neely's Barbeque
Memphis, TN
05.1994 - 09.2012
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Hire,train,and ensure the staff complies with company policies, while maintaining a safe work environment
  • Organize schedules and inventory

Education

High School Diploma -

Booker T Washington High School Memphis Tn
Memphis Tn
06.1993

Skills

  • Team Building
  • Handling Customer Complaints
  • Staff Development and Training
  • Coaching and Mentoring
  • Friendly and Relatable
  • Attention to Detail
  • Customer Service Management
  • Leadership and Change Management
  • Multitasking and Prioritization
  • Employee Motivation and Discipline
  • Honesty and Integrity
  • Confidence and Drive
  • Proficient in WMS and JDA
  • Good communication
  • Self motivated
  • Quick learner
  • Report Preparation and Analysis
  • Recruitment and Hiring
  • Decision Making
  • Quality Assurance

Timeline

Coordinator

Sephora Distribution Center
10.2018 - 02.2022

Customer Service Representative

HOME DEPOT
07.2016 - 09.2018

Manager of Operations

Subway Restaurants
01.2013 - 02.2017

Manager of Operations

Neely's Barbeque
05.1994 - 09.2012

High School Diploma -

Booker T Washington High School Memphis Tn
LaTonya Tidwell