Effective Unit Secretary with superior expertise in patient privacy protocols and nursing unit operations. Well-versed in incoming call management and patient database updates demonstrated over 5 years of related experience.
Overview
15
15
years of professional experience
Work History
Unit Secretary
Barnes Hospital
08.2014 - Current
Managed incoming calls and directed to appropriate department.
Maintained patient confidentiality in line with HIPAA regulations.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Organized paperwork such as charts and reports for office and patient needs.
Maintained current and accurate medical records for patients.
Transcribed doctors' medication orders, lab test requests, and care plans.
Performed various administrative tasks by filing, copying and faxing documents.
Placed new supply orders, managed inventory and restocked clerical spaces.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Greeted and interacted with patients to provide information and answer questions.
Certified Nursing Assistant
Barnes Hospital
10.2008 - Current
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Oversaw and maintained patients' rooms, and nurse stations.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Documented patient information and care activities in electronic health record.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Transported patients between rooms and appointments or testing locations.
Education
Certified Nursing Assistant License -
St Louis College of Health Careers
St Louis, MO
05.2008
High School Diploma -
Mehlville High School
St Louis, MO
05.2007
Skills
Patient Admission
Maintain Records
Healthcare Administration
Customer Satisfaction
Medical Terminology
Interoffice Correspondence
Equipment Troubleshooting and Maintenance
Daily Logs
Confidential Records Management
Office Supplies and Inventory
Hospital Admissions
Teamwork and Collaboration
Answer Telephones
Call Transfers
Accomplishments
Received 4 Teamwork Awards in 2022
Helping with throughput of patients going to the Hospitality Suite from 2022-Now