Latoriana Montue
Ashdown,AR
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
12.2023 - Current
- Improved customer satisfaction by providing friendly and efficient service at th register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
- Took orders, prepared meals, and collected payments.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Documented customer orders and conveyed special requests to kitchen staff.
Bagger
Pilgrim's
07.2023 - 11.2023
- I was a bagger in offline, I made boxes and bagged 20 to 40lbs of raw tenders everyday, occasionally I got to help other departments if needed
- Collaborated with team members to maintain adequate stock levels on the sales floor.
- Contributed to positive work culture through effective communication and collaboration with coworkers.
Deli Associate
Walmart
06.2022 - 07.2023
- deli associate for 1 year
- prepped food cut meats and cheeses and stocked any products on the shelves that were low
Crew Member
McDonald's
01.2020 - 03.2022
- I worked the register and greeted customers for 2 years, I also worked in the grill and prepped food, I was also a shift manager but demoted myself once I found out I was pregnant
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
No Degree - Phlebotomy
Southwest Medical Academy
Prescott, AR02.2024
High school diploma -
Ashdown High School
Ashdown, AR05.2016
Skills
- Blood sampling
- Venipuncture
- Phlebotomy
- Cleaning Experience
- Cashiering
- Food Preparation
- Food Safety
- Packaging
- Sales
- Shift Management
- Patient care
- Cooking
Certification
- Caregiver Certification, 06/01/23, 06/01/27, I have hands on experience caring for my great grandma but no actual on the job experience
- Certified Phlebotomy Technician, 02/01/24, Present, I was in a program with the southwest medical academy, in which I learned the basics of phlebotomy and medical terminology. I performed live venipuncture and capillaries.
Timeline
Crew Member
McDonald's
12.2023 - Current
Bagger
Pilgrim's
07.2023 - 11.2023
Deli Associate
Walmart
06.2022 - 07.2023
Crew Member
McDonald's
01.2020 - 03.2022
No Degree - Phlebotomy
Southwest Medical Academy
High school diploma -
Ashdown High School