La Tosha Balagot
Remote Work
Marysville,WA
Summary
Reliable and dedicated team player with hardworking and resourceful approach.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled at using MS Office and Google to create exceptional communications, presentations and spreadsheets. Maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities.
Overview
8
8
years of professional experience
Work History
Child Support Intake Clerk
Tulalip Tribes
04.2013 - 11.2015
- Completed intake assessment forms and filed clients' charts.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Collected, verified, recorded and processed client demographics, insurance payments and referral information.
- Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.
Outreach Worker
Tulalip Tribes Of Washington
12.2010 - 01.2012
- Picked Up Foster Children To Bring Them To Appointment Or visitation with family.
- Had to over see ua when a parent came in for a visit they have to submit a urine test before seeing their child that was placed in foster care
- Prepare daily schedule for outreach worker
- Assign each out reach, worker their daily duties and pick ups
- Answer, phone, greeting clients
- Worked with all office equipment from computers to fax machine, answering phones, making copies
Intake Clerk
Tulalip Tribes
01.2011 - 12.2011
- Completed intake assessment forms and filed clients' charts.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Collected, verified, recorded and processed client demographics, insurance payments and referral information.
- Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.
- Communicated with referral sources, physicians and associated staff to check documentation for proper signatures.
- Entered referrals into appropriate system based on type of referral obtained.
Office File Clerk
Tulalip Tribes Of Washington
11.2009 - 12.2010
- Examined, categorized and sorted incoming documents.
- Maintained physical and computer-based filing systems.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Implemented improvements to file systems and procedures.
TDS Intern
Tulalip Tribes - Quil Ceda Village
02.2007 - 11.2009
- Sorted and organized files, spreadsheets and reports.
- Analyzed problems, identified solutions and made decisions.
- Interacted with customers by phone, email or in-person to provide information.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
Education
High School Diploma -
Penn Foster College
Scottsdale, AZ02.2013
Skills
- Customer Experience
- Customer Service
- Copying Documents
- Guest Relations
- Guest Satisfaction
- Work Site Organization
- Guest Inquiries
- Computer Skills
- Detailed Instruction
- Work Prioritization
- Multitasking and Organization
- Guest Services
- Records Administration
- Heavy Lifting
- Digital Archiving
- Team Meetings
- Attention to Detail
- Online Databases
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Between two evils, I generally like to pick the one I never tried before.
Mae West
Timeline
Child Support Intake Clerk
Tulalip Tribes
04.2013 - 11.2015
Intake Clerk
Tulalip Tribes
01.2011 - 12.2011
Outreach Worker
Tulalip Tribes Of Washington
12.2010 - 01.2012
Office File Clerk
Tulalip Tribes Of Washington
11.2009 - 12.2010
TDS Intern
Tulalip Tribes - Quil Ceda Village
02.2007 - 11.2009
High School Diploma -
Penn Foster College
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