Summary
Overview
Work History
Education
Skills
Timeline
Generic

Louis Zuniga

Adelanto,CA

Summary

Persistent Child Support Specialist II looking to tackle new responsibilities and build upon skills. A positive attitude with strong analytical skills to assist child support staff in preparing cases in the child field. Familiarity with the functions of family court and the legal process. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

20
20
years of professional experience

Work History

Child Support Specialist II

County Of San Bernardino
Child Support Services Victorville
06.2010 - Current
  • Researched legal, financial and other records to obtain data needed to secure and enforce child support cases.
  • Performed case management tasks to enforce court-ordered child support obligations.
  • Explained policies, procedures and instructions to parents.
  • Monitored cases for support order compliance and made adjustments.
  • Interviewed involved parties to confirm facts, verify data and locate persons and financial assets.
  • Worked in collaboration with local, state and federal departments to obtain documentary evidence and other sensitive information.
  • Documented data and completed accurate updates to case records.

Council Trainer

Boy Scouts Of America
Redlands, CA
01.2004 - 07.2010

As a Council Trainer I develop training programs for adults on how to become a leader. AN Adult Leader is provided educational information on Boy Scout of American policies and procedures along with how to make this experience a fun and enjoyable one for the boys and their families. I teach team work, how to develop goal based on the recommend curriculum to improve effectiveness. I lead small focus groups to help develop team work and other training as needed for the adults and boys.

Child Support Specialist

County Of San Bernardino
Child Support Services, Loma Linda
11.2004 - 06.2010
  • Researched legal, financial and other records to obtain data needed to secure and enforce child support cases.
  • Performed case management tasks to enforce court-ordered child support obligations.
  • Explained policies, procedures and instructions to parents.
  • Monitored cases for support order compliance and made adjustments.
  • Calculated child support obligations and debts to initiate collection actions.
  • Calculated child support obligations and debts.
  • Processed legal documents such as summons, bench warrants, wage attachments and liens to prepare materials for trials.
  • Evaluated income and expense data of non-custodial parents to determine support capability.
  • Interviewed involved parties to confirm facts, verify data and locate persons and financial assets.
  • Executed collection calls and written or in-person interactions to solicit child support payments on overdue accounts.
  • Worked in collaboration with local, state and federal departments to obtain documentary evidence and other sensitive information.
  • Performed skip tracing activities to locate absent parents and assets.
  • Used CSE to manage and update electronic case files.
  • Located parents for gaining child support and prepared records of payments.
  • Documented data and completed accurate updates to case records.

Education

Bachelor of Science - Criminal Justice

California State University - Fullerton
Fullerton, CA
06.1988

Bachelor of Science - Sociology

California State University - Fullerton
Fullerton, CA
06.1988

Skills

  • Client Service
  • Great Team Player
  • Child Support Orders
  • Problem Resolution
  • Report Creation
  • Customer Experience
  • Collection Calls
  • Microsoft PowerPoint
  • Social Skills
  • Interview Conduction

Timeline

Child Support Specialist II

County Of San Bernardino
06.2010 - Current

Child Support Specialist

County Of San Bernardino
11.2004 - 06.2010

Council Trainer

Boy Scouts Of America
01.2004 - 07.2010

Bachelor of Science - Criminal Justice

California State University - Fullerton

Bachelor of Science - Sociology

California State University - Fullerton
Louis Zuniga