Summary
Overview
Work History
Education
Skills
Timeline
Generic

Louis Zuniga

Adelanto,CA

Summary

Persistent Child Support Specialist II looking to tackle new responsibilities and build upon skills. A positive attitude with strong analytical skills to assist child support staff in preparing cases in the child field. Familiarity with the functions of family court and the legal process. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

20
20
years of professional experience

Work History

Child Support Specialist II

County Of San Bernardino
06.2010 - Current
  • Researched legal, financial and other records to obtain data needed to secure and enforce child support cases.
  • Performed case management tasks to enforce court-ordered child support obligations.
  • Explained policies, procedures and instructions to parents.
  • Monitored cases for support order compliance and made adjustments.
  • Interviewed involved parties to confirm facts, verify data and locate persons and financial assets.
  • Worked in collaboration with local, state and federal departments to obtain documentary evidence and other sensitive information.
  • Documented data and completed accurate updates to case records.

Council Trainer

Boy Scouts Of America
01.2004 - 07.2010

As a Council Trainer I develop training programs for adults on how to become a leader. AN Adult Leader is provided educational information on Boy Scout of American policies and procedures along with how to make this experience a fun and enjoyable one for the boys and their families. I teach team work, how to develop goal based on the recommend curriculum to improve effectiveness. I lead small focus groups to help develop team work and other training as needed for the adults and boys.

Child Support Specialist

County Of San Bernardino
11.2004 - 06.2010
  • Researched legal, financial and other records to obtain data needed to secure and enforce child support cases.
  • Performed case management tasks to enforce court-ordered child support obligations.
  • Explained policies, procedures and instructions to parents.
  • Monitored cases for support order compliance and made adjustments.
  • Calculated child support obligations and debts to initiate collection actions.
  • Calculated child support obligations and debts.
  • Processed legal documents such as summons, bench warrants, wage attachments and liens to prepare materials for trials.
  • Evaluated income and expense data of non-custodial parents to determine support capability.
  • Interviewed involved parties to confirm facts, verify data and locate persons and financial assets.
  • Executed collection calls and written or in-person interactions to solicit child support payments on overdue accounts.
  • Worked in collaboration with local, state and federal departments to obtain documentary evidence and other sensitive information.
  • Performed skip tracing activities to locate absent parents and assets.
  • Used CSE to manage and update electronic case files.
  • Located parents for gaining child support and prepared records of payments.
  • Documented data and completed accurate updates to case records.

Education

Bachelor of Science - Criminal Justice

California State University - Fullerton
Fullerton, CA
06.1988

Bachelor of Science - Sociology

California State University - Fullerton
Fullerton, CA
06.1988

Skills

  • Client Service
  • Great Team Player
  • Child Support Orders
  • Problem Resolution
  • Report Creation
  • Customer Experience
  • Collection Calls
  • Microsoft PowerPoint
  • Social Skills
  • Interview Conduction

Timeline

Child Support Specialist II

County Of San Bernardino
06.2010 - Current

Child Support Specialist

County Of San Bernardino
11.2004 - 06.2010

Council Trainer

Boy Scouts Of America
01.2004 - 07.2010

Bachelor of Science - Criminal Justice

California State University - Fullerton

Bachelor of Science - Sociology

California State University - Fullerton
Louis Zuniga