La Tosha Daniels
Louisville,KY
Summary
Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. [Number] years of progressive IT experience. Seasoned System Administrator with [Number]-year background in Information Technology. Progressive experience marked by continuous contributions above and beyond requirements. Career achievements in large-scale software deployments, network buildouts and data security.
Overview
12
12
years of professional experience
Work History
Network Operations Coordinator
Humana
10.2017 - Current
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
Prepay Audit Specialist
Humana
09.2015 - 10.2017
- Performed auditing work in accordance with rigorous auditing standards and principles.
- Prepared working papers, reports and supporting documentation for audit findings.
- Performed extensive assessments of assets, liabilities and equity to verify accuracy in financial reports.
- Identified various risks and errors to propose corrective action to decision makers.
Dual Demo Team Work
Humana
09.2014 - 09.2015
- Arranged demonstration areas to be appealing to attract attention of prospective customers.
- Assisted customers in locating items, addressed questions and provided product samples.
- Recommended specific product options to meet customer needs.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
Work Content Specialist
Humana
11.2011 - 04.2014
- Applied current editing and photography tools to tell great stories.
- Created dynamic graphics and pieces to increase website and social media traffic.
- Implemented strategies and tactics to grow followers on social media channels.
- Developed original content using social listening and independent sources.
Education
High School Diploma -
Western High School
Louisville, KY05.1991
Skills
- Resource allocation
- On-call support
- Service level agreements
- Backup management
Timeline
Network Operations Coordinator
Humana
10.2017 - Current
Prepay Audit Specialist
Humana
09.2015 - 10.2017
Dual Demo Team Work
Humana
09.2014 - 09.2015
Work Content Specialist
Humana
11.2011 - 04.2014
High School Diploma -
Western High School
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