Clinical Medical Assistant/phlebotomist
8th street Medical clinic
Clarksville, TN
02.2008 - 09.2020
- Liaised with medical staff and lab technicians.
- Maintained accurate specimen labeling protocols.
- Improved team competency in high-volume settings.
- Worked closely with medical personnel.
- Ordered supplies as necessary.
- Practiced venipuncture on patients with difficult veins.
- Worked in high-volume hospital environments.
- Ensured compliance with occupational health and safety protocols.
- Managed specimen integrity during emergencies.
- Reduced patient anxiety.
- Performed venipuncture for [30-45]+ patients.
- Led a patient education initiative.
- Contributed to a [100]% improvement in workflow efficiency.
- Reduced patient discomfort.
- Improved patient flow.
- Mentored junior staff.
- Optimized phlebotomy procedures.
- Specialized in elderly phlebotomy.
- Supported billing and insurance coding.
- Assisted physicians with bedside blood draws.
- Monitored stock levels of phlebotomy equipment.
- Clarified test orders.