LaTosha Walker
Grosse Pointe Woods,MI
Summary
Professional banking specialist prepared to excel in financial transactions and customer service. Skilled in handling cash, balancing ledgers, and maintaining security protocols. Strong focus on team collaboration and achieving operational efficiency. Reliable, adaptable, and driven to meet and exceed client expectations.
Overview
14
14
years of professional experience
Work History
Teller
Comerica Bank
02.2018 - 03.2021
- Processed daily transactions accurately and efficiently, ensuring compliance with bank policies.
- Assisted customers with account inquiries, providing exceptional service and resolving issues.
- Collaborated with branch staff to streamline workflow and improve customer experience.
- Identified potential fraudulent activities, safeguarding customer accounts and banking operations.
- Promoted bank products by identifying customer needs and recommending suitable solutions.
Retail Sales Associate
Macy's
08.2013 - 05.2014
- Assisted customers with product selection, providing exceptional service to enhance shopping experience.
- Processed transactions efficiently using POS systems, ensuring accuracy in cash handling and sales reporting.
- Maintained store presentation standards by organizing merchandise displays and managing inventory levels.
- Greeted customers and helped with product questions, selections, and purchases.
Fuels Coordinator/Laboratory Technician
Gaga Products Company
09.2007 - 04.2011
- Conducted chemical analyses using spectrophotometry and chromatography techniques to ensure quality control standards.
- Developed and implemented laboratory protocols, enhancing efficiency and safety measures across operations.
- Collaborated with sales teams to support product development through accurate data collection and analysis.
- Reviewed and validated test results, ensuring compliance with regulatory requirements and industry standards.
- Liaison between partnering company to ensure product quality and compliance.
Education
Industrial And Organizational Psychology
Argosy University
Chicago, IL08-2015
Bachelor of Science - Chemical Engineering
North Carolina A&T State University
Greensboro, NC12-2002
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
Timeline
Teller
Comerica Bank
02.2018 - 03.2021
Retail Sales Associate
Macy's
08.2013 - 05.2014
Fuels Coordinator/Laboratory Technician
Gaga Products Company
09.2007 - 04.2011
Industrial And Organizational Psychology
Argosy University
Bachelor of Science - Chemical Engineering
North Carolina A&T State University
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