Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaToya Allison

Chicago,IL

Summary

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.

Overview

16
16
years of professional experience

Work History

Cashier

Doty Auto Pound
12.2021 - 08.2023
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Assist with ticket payments boots and car tows
  • Assist with city stickers

Customer Service Representative

Fashion City Clthing
04.2018 - 05.2022
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Trained new personnel regarding company operations, policies and services.
  • Maintain a neat and clean workplace

Cashier Team Lead

Cosmo Beauty Supply
08.2016 - 06.2020
  • Monitored inventory levels at registers, coordinating with stock teams to minimize shortages or overages.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Operated POS cash register and equipment to collect payments.

Customer Service Representative

Comso Beauty
08.2009 - 04.2010
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.
  • Delivered prompt service to prioritize customer needs.

Cashier Team Lead

Family Dollar
07.2008 - 06.2009
  • Supervised daily cash register operations, ensuring accuracy and efficiency in transactions.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Trained team members on cash register operation and cash handling.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Set up new sales displays each week with fresh merchandise.

Cashier

Noah's Beauty Supply
07.2007 - 04.2009
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Assisted customers with inquiries, providing information on products and services.
  • Handled cash and credit transactions while adhering to company policies for security.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Answered questions about store policies and addressed customer concerns.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Set up new sales displays each week with fresh merchandise.

Education

High School Diploma -

Las Casa
Chicago
06-2005

Skills

  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling
  • Cleaning and sanitizing
  • Time management skills
  • Work ethic and integrity
  • Customer assistance
  • Patience and empathy

Timeline

Cashier

Doty Auto Pound
12.2021 - 08.2023

Customer Service Representative

Fashion City Clthing
04.2018 - 05.2022

Cashier Team Lead

Cosmo Beauty Supply
08.2016 - 06.2020

Customer Service Representative

Comso Beauty
08.2009 - 04.2010

Cashier Team Lead

Family Dollar
07.2008 - 06.2009

Cashier

Noah's Beauty Supply
07.2007 - 04.2009

High School Diploma -

Las Casa

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