Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

LaToya Austin

Milwaukee,WI

Summary

I am experienced with cash handling, customer service, and transaction processing in fast-paced settings. I utilize strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. I also am experienced with ensuring safety and protection of facilities and customers. I utilize effective communication and quick decision-making to handle emergencies efficiently. I am looking to build and gain skills in Business & Management while continuing to grow my portfolio along the way.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Public Safety Officer Supervisor

Wisconsin Center District
08.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Handled sensitive information with discretion and maintained confidentiality as required, safeguarding the privacy of individuals involved in reported incidents.
  • Provided exceptional customer service to visitors, addressing concerns, and directing them to appropriate locations within the premises.
  • Upheld a high standard of professionalism through consistent punctuality and attention to detail.

Public Safety Officer

Fiserv Forum
08.2024 - Current
  • Performed crowd control duties during large gatherings or events, maintaining order while prioritizing the safety of all attendees.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Provided exceptional customer service to visitors, addressing concerns, and directing them to appropriate locations within the premises.
  • Patrolled assigned areas on foot and by vehicle.

Ticket Seller

Wisconsin State Fair Park
08.2022 - 08.2024
  • Handled high-volume ticket sales with precision and accuracy, ensuring a positive experience for all patrons.
  • Processed refunds and exchanges according to company policies, ensuring accurate record-keeping for financial reconciliation purposes.
  • Maintained a strong knowledge of upcoming events and venue details to provide informative recommendations to customers.

Crew Member

Culver’s
06.2022 - 06.2024
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Operated cash register for cash, credit card, and gift cards transactions with excellent accuracy levels while using a pos system and making sure to maintain a balanced cash drawer.

Education

Associate of Business Administration - Business Administration And Management

Milwaukee Area Technical College
Milwaukee, WI
01-2027

High School Diploma -

Rufus King High School
Milwaukee, WI
05-2024

Skills

  • Leadership
  • Customer Service
  • Team Work
  • Communication
  • Problem-solving
  • Time Management
  • Cash Handling experience
  • Basic Computer Skills

Certification

CPR Certified

Accomplishments

  • M3 Dual Enrolled
  • Graduated May 2024 – Rufus King High School

Timeline

Public Safety Officer Supervisor

Wisconsin Center District
08.2024 - Current

Public Safety Officer

Fiserv Forum
08.2024 - Current

Ticket Seller

Wisconsin State Fair Park
08.2022 - 08.2024

Crew Member

Culver’s
06.2022 - 06.2024

Associate of Business Administration - Business Administration And Management

Milwaukee Area Technical College

High School Diploma -

Rufus King High School

Similar Profiles

CREATE PROFILE