LaToya Baines
Chicago,IL
Summary
Dedicated professional with strong communication and organizational skills seeking to contribute to a community-focused organization. Committed to securing a stable position that offers meaningful work and fosters valuable relationships.
Overview
10
10
years of professional experience
Work History
Case Manager
Safe Streets
Chicago, Illinois
09.2023 - Current
- Assessed individual needs of participants, providing direct services, monitoring case progress, and creating individual plans
- Assisted victims of violence and their families in both community and office settings, providing emotional support and resources for stabilization
- Coordinated resources and facilitated individual and group support and skills training
- Provided direct case management including support related to employment, education, crisis intervention, assessments and referrals
- Developed relationships with partner agencies and other service providers to strengthen supports for participants and partners
- Actively participated with Outreach team to canvass and provide the community with information and resources
Packer
ORS Nasco Distribution Center
08.2022 - 08.2023
- Proficient in receiving products, verifying packing slips, managing inventory, and recording data accurately
- Skilled in preparing items for shipping, including weighing, labeling, and packing into containers
- Utilized a relational approach to onboard and train new team members, ensuring they are well-prepared for their roles
Custodian
CTS Commercial Cleaning
10.2021 - 01.2023
- Ensured cleanliness and upkeep of specific building areas by conducting routine cleaning activities like dusting, sweeping, vacuuming, mopping,and restroom sanitation.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Performed heavy cleaning tasks and managed special projects as required
- Adhered to health and safety regulations to uphold quality control standards
Dietary
City of Decatur
01.2015 - 01.2021
- Assisted cooks and kitchen staff with various tasks to ensure smooth kitchen operations
- Managed daily inventory levels and equipment status, ensuring readiness for service
- Prepared food trays using food warmers for immediate service and stored them in refrigerated storage cabinets
- Followed approved procedures to prepare a variety of foods according to customer orders and supervisor instructions
- Received and verified food supplies, equipment, and utensils, ensuring proper storage in refrigerators, cupboards, and other areas
- Prepped meat, poultry, and seafood for cooking, maintaining high standards of food safety
- Trained new team members, facilitating their integration and understanding of kitchen processes
Education
Custodial and Career Tech -
LAKE LAND COLLEGE
Mattoon, IL01.2021
High School Diploma -
Bolingbrook High School
Bolingbrook, IL05-2006
Skills
- Case Management
- Client Advocacy
- Community Outreach
- Workshop Facilitation
- Resource Coordination
- Record Keeping and Documentation
- Crisis Intervention
- Conflict Resolution
- Leadership
- Communication
- Problem-solving
- Organization
- Empathy and Compassion
- Team Building
- Time Management
- Continuous Learner
- Microsoft Suite (Word, PowerPoint, Excel)
Awards
MPA Metropolitan Peace Academy, Case Management Awarded for Resilience, 06/23
Timeline
Case Manager
Safe Streets
09.2023 - Current
Packer
ORS Nasco Distribution Center
08.2022 - 08.2023
Custodian
CTS Commercial Cleaning
10.2021 - 01.2023
Dietary
City of Decatur
01.2015 - 01.2021
Custodial and Career Tech -
LAKE LAND COLLEGE
High School Diploma -
Bolingbrook High School
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