Latoya Bates
West Palm Beach,FL
Summary
I am a friendly but professional individual, seeking to be a part of an organization to which I am able to contribute tremendously to its growth. I am very talented and also a very fast learner and aim to do my best at any task given. I am very opinionated and possess strong leadership qualities, but also a very good team player.
Overview
20
20
years of professional experience
Work History
Dispatch Supervisor
Semper Fi Logistics
Sunrise, Florida
10.2022 - Current
- Ensured that daily dispatch operations ran smoothly and efficiently.
- Scheduled, assigned, and monitored the work of drivers.
- Resolved customer complaints in a timely and professional manner.
Marketing and Sales Manager
Cool Runnings Organic Farms
Homestead, Florida
04.2017 - Current
- Developed and implemented strategies to increase customer satisfaction and sales growth.
- Created marketing campaigns to promote products, services, and brand awareness.
- Analyzed market trends to identify new opportunities for product development and expansion into new markets.
CNA
Home Care Aid
Ocala, Florida
11.2014 - 08.2016
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
Secretary/Receptionist
F&S Complex (Union Mall)
Montego Bay (JA
05.2007 - 12.2013
- Provided administrative support to the office manager and other staff members.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
Front Desk Agent
Doctors Cave Beach Hotel
Montego Bay (JA)
12.2004 - 03.2007
- Greeted customers in a professional and friendly manner.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
Education
Associate of Arts - Hospitality, Tourism & Marketing
Montego Bay Community College
Montego Bay (JA)06-2002
High School Diploma -
Montego Bay High School
Montego Bay (JA)06-2000
Skills
- Positive communication skills
- Dispatcher monitoring
- Logistics Management
- Logistics activities and coordination
- Event planning and coordination
- Patient care
- Organizational skills
- Marketing and Public Relations
- Administrative skills
- Customer relations/support
- Office management
Timeline
Dispatch Supervisor
Semper Fi Logistics
10.2022 - Current
Marketing and Sales Manager
Cool Runnings Organic Farms
04.2017 - Current
CNA
Home Care Aid
11.2014 - 08.2016
Secretary/Receptionist
F&S Complex (Union Mall)
05.2007 - 12.2013
Front Desk Agent
Doctors Cave Beach Hotel
12.2004 - 03.2007
Associate of Arts - Hospitality, Tourism & Marketing
Montego Bay Community College
High School Diploma -
Montego Bay High School