Latoya Chisholm
Chester,SC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Memory Care Director
Carolina Gardens
05.2023 - Current
- Conducted tours of facility to prospective residents and families.
- Provide unique quality designs to the Triangle Community providing residential, commercial and hardscape services.
Insurance Qualifier
Quantum 3 Media
01.2021 - 04.2023
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Answer inbound calls for patients to qualify for medicare insurance. Delivers qualified prospects and sales for the top insurance brands and agencies.
Customer Service Representative
Verizon Wireless Corporation
03.2018 - 09.2020
- Built and maintained strong customer relationships to generate contract renewals, promoted additional sales opportunities and resolved customer service issues within each account.
- Ensure that contractual terms were met or exceeded. Sales team consistently achieved monthly volume/gross profit and new account goals.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Chester Senior High School
Chester, SC05.2008
Skills
- Family Recruitment
- Administrative Staff Supervision
- Quality Assurance Controls
- Onsite Touring
- Microsoft office
- Microsoft word
- Retail Sales Customer Service
- Microsoft SharePoint
- Microsoft PowerPoint
- Data Entry
- Customer relationship management system
Timeline
Memory Care Director
Carolina Gardens
05.2023 - Current
Insurance Qualifier
Quantum 3 Media
01.2021 - 04.2023
Customer Service Representative
Verizon Wireless Corporation
03.2018 - 09.2020
High School Diploma -
Chester Senior High School
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