Latoya Crosland
Raleigh,NC
Summary
Hardworking and passionate job seeker looking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Team Associate
Walmart
04.2024 - Current
- Assist numerous customers in busy super center with grocery transactions using various types of currency.
- Successfully handles large sums of cash.
- Increases customer satisfaction by providing exceptional support and resolving issues in timely manner.
- Assist with training of new team members, encouraging them to follow Walmart's core values.
Food & Beverage Server
Walt Disney World Parks And Resorts
04.2014 - Current
- Served food and drinks over the counter, tableside and poolside to more than 50,000 guests in popular amusement park/ resort.
- Friendly, helpful interactions with thousands of guests in 10 years.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Balanced multiple responsibilities efficiently, providing exceptional service during high-traffic shifts.
- Contributed to team success through active communication and collaboration with colleagues across all departments.
- Resolved customer complaints professionally, prioritizing guest satisfaction and maintaining positive atmosphere.
Education
High School Diploma -
Clara Barton High School
Brooklyn, NY1992
Skills
- Customer Service
- Guest Relations
- Cool Under Pressure
- Team Collaboration
- Multitasking Abilities
- Problem-solving aptitude
Timeline
Team Associate
Walmart
04.2024 - Current
Food & Beverage Server
Walt Disney World Parks And Resorts
04.2014 - Current
High School Diploma -
Clara Barton High School