LaToya Etheridge
Johnson City,TN
Summary
Dynamic business owner with a proven track record at The Salon View, excelling in customer relations and financial management. Cultivated strong client connections and consistently exceeded expectations, driving revenue growth through innovative strategies. Adept at enhancing operational efficiency while fostering team development and delivering exceptional service.
Professional with experience in business leadership and management, prepared for this role. Strong focus on team collaboration and achieving results. Skilled in strategic planning, financial oversight, and operational efficiency. Reliable and adaptable to changing needs, ensuring consistent performance and growth.
Overview
23
23
years of professional experience
Work History
Business Owner
The Salon View
04.2018 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with 100's of customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Cultivated and strengthened many lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided 100's of team members to maintain high productivity and performance metrics.
Business Owner
LZS Logistics
04.2020 - 01.2022
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Developed 3 strategic business plans, guiding company towards sustainable growth and profitability.
- Optimized supply chain management, ensuring timely delivery of 100's of products and minimizing inventory costs.
- Streamlined operational processes, significantly reducing overhead costs by thousands and improving efficiency.
- Built robust network of industry contacts, leveraging relationships for strategic partnerships and opportunities.
Cosmetology Instructor
The Salon View
04.2002 - 10.2016
- Oversaw payroll processing, budgeting, tax preparation tasks as part of managing financial aspects of the salon business.
- Managed salon operations, ensuring efficient scheduling and high-quality customer service.
- Trained and mentored over 50 junior stylists, fostering professional growth and skill development.
- Enhanced client satisfaction by providing personalized hair care solutions and styling advice.
- Trained and motivated employees to perform daily business functions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Learned and remained updated on statutory requirements and regulations.
- Educated service personnel on company policy and procedure.
- Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Managed financial aspects of the salon, including budgeting, payroll processing, and inventory management.
Education
High School Diploma -
Ashworth High School
Norcross, GAMethods of Teaching - Methods of Teaching
Kenneth Shuler
Columbia, SC02.2010
Cosmetology Diploma - Cosmetology
Platinum Shears School of Cosmetology
Orangeburg, SC04-2002
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Financial management
Accomplishments
Leading team to achieve positive results
Contributing to a positive work environment
Identify and solving problems
Timeline
Business Owner
LZS Logistics
04.2020 - 01.2022
Business Owner
The Salon View
04.2018 - Current
Cosmetology Instructor
The Salon View
04.2002 - 10.2016
High School Diploma -
Ashworth High School
Methods of Teaching - Methods of Teaching
Kenneth Shuler
Cosmetology Diploma - Cosmetology
Platinum Shears School of Cosmetology
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