LATOYA FLOWERS
Macon,GA
Summary
Expert in developing and implementing memory care programming tailored to individual resident needs and histories. Provides strategic leadership in dual roles, enhancing community operations and fostering staff excellence. Leverages interdisciplinary collaboration to elevate quality of life for seniors through purposeful, engaging activities and robust family connections.
Overview
1
1
Certification
27
27
years of professional experience
Work History
ASSISTANT EXECUTIVE DIRECTOR
Charter Senior Living – Southern Pines
Thomasville, GA
10.2025 - Current
- Provided executive leadership support to enhance resident experience, quality of life, and person-centered care within community operations.
- Partnered with department leaders to ensure consistent service delivery and foster associate development while maintaining accountability and survey readiness.
- Supported census development through conducting tours, building family relationships, and engaging in professional outreach and community events.
MEMORY CARE DIRECTOR
Charter Senior Living – Southern Pines
Thomasville, GA
09.2024 - Current
- Provide dual leadership oversight for community operations and the Memory Care program, integrating executive leadership with person-centered dementia care and resident engagement.
- Led community operations while overseeing Memory Care program.
- Developed and implemented innovative programming enhancing cognitive, physical, social, emotional, and sensory well-being.
- Incorporate residents' life stories, careers, hobbies, family traditions, cultural experiences, and preferences into individualized programming.
- Collaborated with nursing, dining, and care staff, along with families and executive leadership, to align programming with individualized resident needs and care goals.
- Develop themed events, community-wide programs, family engagement activities, intergenerational experiences, and community partnerships.
- Coach and mentor associates on dementia care, communication strategies, behavioral support, and person-centered approaches.
- Support Montessori-inspired dementia care principles, dementia education, quality assurance, regulatory compliance, and survey readiness.
- Utilized technology and family communication tools to enhance family connections and share impactful resident experiences.
ACTIVITY DIRECTOR
Marietta Center for Nursing & Healing
Marietta, GA
04.2024 - 04.2025
- Developed resident-centered programming addressing diverse cognitive and physical needs, enhancing overall engagement. 7 days a week for 154 bed skilled nursing facility
- Coordinated special events fostering family participation and strengthening community connections.
- Managed budget to ensure activity affordability while maximizing resident participation.
- Supervised a team of activity assistants to ensure effective program delivery, train, and mentor a team of 3 activity assistants
- Recruited volunteers for community events to enhance resident engagement. and onboarded volunteers
- Maintained accurate records of participant attendance and progress notes for each activity. MDS, Care Plans, and Progress Notes
MEMORY CARE PROGRAM MANAGER / PEER TRAINER
Brookdale Senior Living
Macon & Columbus, GA
05.2016 - 01.2024
- Led memory care programming across senior living communities, enhancing resident engagement and support.
- Developed dementia-focused programming based on residents' abilities, interests, histories, and individual preferences.
- Trained peers in dementia education and communication techniques, improving care quality and understanding of behavioral approaches.
- Mentored team members to develop meaningful engagement opportunities, fostering connections for residents at varying stages of dementia.
- Collaborated with interdisciplinary teams to improve resident experiences, quality-of-life outcomes, programming consistency, and community engagement.
DIRECTOR OF MEMORY CARE
Dublin Place
Dublin, GA
05.2019 - 01.2020
- Led memory care programming, resident engagement, staff development, and person-centered dementia care initiatives.
- Guided associates in managing dementia-related behaviors and tailoring individualized resident care approaches.
- Developed personalized care plans for residents with memory impairments.
- Coordinated staff training on best practices in memory care techniques.
- Facilitated family meetings to discuss resident progress and care needs.
ACTIVITY DIRECTOR
Peach belt Health & Rehab
Warner Robins, GA
08.2013 - 04.2016
- Developed comprehensive programming that engaged residents with diverse cognitive and physical abilities, enhancing their quality of life.
- Created individualized activities tailored to resident interests and life experiences, promoting social interaction and cognitive stimulation.
- Developed and implemented recreational programs tailored to resident interests.
- Organized engaging activities for residents to promote social interaction.
- Collaborated with nursing staff to ensure resident needs were met during activities.
WEEKEND ACTIVITY DIRECTOR
Renaissance Center
Griffin, GA
01.2013 - 01.2014
- Coordinated resident-centered weekend programming to enhance socialization, stimulate cognitive engagement, and encourage meaningful participation.
- Planned and organized recreational activities for diverse age groups.
- Coordinated schedules and logistics for events and programs.
- Trained and supervised staff to ensure quality service delivery.
ACTIVITY DIRECTOR
PruittHealth
Macon, GA
01.2012 - 01.2013
- Developed and implemented engaging activity programs for resident participation.
- Designed and facilitated activities to enhance physical, cognitive, social, emotional, and spiritual wellness for residents.
- Coordinated with staff to ensure smooth daily operations of activities.
- Trained and supervised volunteers in facilitating recreational events.
- Recorded participation and gathered resident feedback to assess engagement and effectiveness of activities.
ACTIVITY DIRECTOR
Carlyle Place
Macon, GA
11.2003 - 12.2011
PATIENT CARE TECHNICIAN
Regency Hospital
Macon, GA
08.2005 - 02.2006
- Provided activities of daily living in 36-bed acute care facility, ensuring patient comfort and well-being; obtained and documented weights and vital signs.
- Assisted nurses with wound treatments and collaborated with Respiratory Therapy team on breathing treatments and suctioning to support patient recovery.
- Transported blood specimens and laboratory samples while maintaining HIPAA standards in documentation and patient interactions, ensuring confidentiality and compliance.
Patient Care Technician
EASTVIEW NURSING HOME
Macon, GA
06.1999 - 02.2002
- Supported patients with daily activities and personal care needs in a 92-bed skilled nursing facility, promoting overall well-being.
- Delivered hands-on resident care and assisted with activities of daily living, enhancing comfort, safety, dignity, and quality of life.
- Partnered with nursing and caregiving staff to effectively address individual resident needs.
Education
Associate of Applied Science - Business Management
Southern Cresent Technical College
Griffin, GA04-2025
Skills
- Person-centered care
- Dementia programming
- Quality Assurance
- Survey readiness
- Regulatory compliance
- Staff development
- Cross-functional collaboration
- Family Engagement
- Community Outreach
- Event Planning
Care documentation
Stakeholder Engagement
Personal Information
Title: Senior Living | Memory Care Programming | Dementia Education & Leadership
Certification
- Certified Senior Living Executive Director – 2022
Senior Living Sales Counselor – 2023
Alzheimer's Association Facilitator – Columbus, GA Chapter – 2023, Alzheimer's Association Certified Caregiver – 2005
National Council of Dementia Practitioners – 2008
National Council of Certified Activity Professionals – 2008
Georgia Health Care Association Activity Director Certification – 2008
SERV Safe Food Handler – 2026
First Aid/CPR Certified
PROFESSIONAL LEADERSHIP & RECOGNITION
Trailblazer Award-Charter Senior Living 2025
Timeline
ASSISTANT EXECUTIVE DIRECTOR
Charter Senior Living – Southern Pines
10.2025 - Current
MEMORY CARE DIRECTOR
Charter Senior Living – Southern Pines
09.2024 - Current
ACTIVITY DIRECTOR
Marietta Center for Nursing & Healing
04.2024 - 04.2025
DIRECTOR OF MEMORY CARE
Dublin Place
05.2019 - 01.2020
MEMORY CARE PROGRAM MANAGER / PEER TRAINER
Brookdale Senior Living
05.2016 - 01.2024
ACTIVITY DIRECTOR
Peach belt Health & Rehab
08.2013 - 04.2016
WEEKEND ACTIVITY DIRECTOR
Renaissance Center
01.2013 - 01.2014
ACTIVITY DIRECTOR
PruittHealth
01.2012 - 01.2013
PATIENT CARE TECHNICIAN
Regency Hospital
08.2005 - 02.2006
ACTIVITY DIRECTOR
Carlyle Place
11.2003 - 12.2011
Patient Care Technician
EASTVIEW NURSING HOME
06.1999 - 02.2002
Associate of Applied Science - Business Management
Southern Cresent Technical College