LATOYA GALLOWAY
Gastonia,NC
Summary
Accomplished Phlebotomist and CNA with a proven track record at Phlebotomy Training Specialists, enhancing patient satisfaction through compassionate communication and skilled venipuncture. Demonstrated expertise in vital signs monitoring and maintaining HIPAA compliance, significantly improving patient care standards. A reliable team player committed to patient dignity and confidentiality.
Overview
11
11
years of professional experience
Work History
Phlebotomist
Phlebotomy Training Specialists | Phlebotomy Certification
756 Tyvola Rd Suite 114 Charlotte NC, 28217
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
CNA
Art Of Life HomeCare And Staffing
Gastonia, NC
05.2023 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
CNA
Carolina HomeCare Solutions
3549 Sharon Amity Rd.
07.2013 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Education
GED -
Gaston College
Dallas, NC08.2004
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Bathing Assistance
- Feeding Assistance
- Dressing assistance
- Maintaining confidentiality
- Compassionate communication
- Reliable team player
- HIPAA Complianc
- HIPAA Compliance
- Documenting behaviors
Timeline
CNA
Art Of Life HomeCare And Staffing
05.2023 - Current
CNA
Carolina HomeCare Solutions
07.2013 - Current
Phlebotomist
Phlebotomy Training Specialists | Phlebotomy Certification
GED -
Gaston College