Latoya Holmes
New York,NY
Summary
Passionate professional with a strong foundation in business management, showcasing exceptional leadership and change-making abilities. Committed to giving back and contributing to positive change, eager to leverage my skills to support and shape a brighter future.
Overview
5
5
years of professional experience
Work History
Executive Team Lead
Target
New York, NY
08.2023 - Current
- Lead and inspire a team of 80 members, fostering a collaborative and high-performing work environment.
- Implemented training programs that contributed to the professional development of team members, resulting in improved efficiency and morale.
- Spearheaded initiatives to improve the overall guest experience, receiving positive feedback and contributing to increased customer satisfaction scores.
- Implemented customer-centric practices, resulting in a higher net promoter score in guest feedback.
Volunteer
Boys Hope Girls Hope
New York, NY
06.2019 - Current
- Played a pivotal role in the planning and coordination of alumni events for BHGHNY (Boys Hope Girls Hope New York), ensuring seamless execution.
- As a dedicated Legacy Leader, extended unwavering support and valuable advice to rising seniors from diverse BHGH affiliates, ensuring a seamless navigation of the college application process.
- Co-led a group of 8 high school students on a transformative journey to Guatemala, fostering cultural exchange and meaningful engagement in community service initiatives.
Office Aide
Hofstra Noah Scholars Program
Hempstead, NY
08.2022 - 05.2023
- Engaged with NOAH Scholars regularly, addressing inquiries, providing information, and offering support to enhance their experience within the program.
- Successfully juggled multiple tasks and responsibilities, demonstrating effective time management skills in a dynamic office environment.
- Took the initiative to identify areas for improvement in office processes and proposed solutions to enhance efficiency.
Resident Assistant
Hofstra University
Hempstead, NY
08.2021 - 05.2023
- Guided and mentored a diverse group of freshman athletes, facilitating their transition to university life and fostering a sense of community within the athletic cohort.
- Organized events and discussions addressing topics such as empowerment, diversity, and personal growth, contributing to a supportive community.
- Served as a positive role model for residents on the all-girls floor, fostering an inclusive and empowering environment.
Education
Certificate - Mini-MBA: Business Essentials Certificate
Rutgers, The State University of New Jersey
New Brunswick, NJ04.2024
BBA - Business Management
Hofstra University
Hempstead, NY05.2023
Skills
- Communication
- Leadership
- Problem Solving
- Management
- Staff Development
Timeline
Executive Team Lead
Target
08.2023 - Current
Office Aide
Hofstra Noah Scholars Program
08.2022 - 05.2023
Resident Assistant
Hofstra University
08.2021 - 05.2023
Volunteer
Boys Hope Girls Hope
06.2019 - Current
Certificate - Mini-MBA: Business Essentials Certificate
Rutgers, The State University of New Jersey
BBA - Business Management
Hofstra University