Results Driven, Time Management, Prospecting Skills, Handles Rejection, Professionalism, Call Center Etiquette
Overview
31
31
years of professional experience
Work History
CSA Security
NYC Parks Department
The Bronx, NY
05.2025 - Current
CSA Security
NYC Parks Department
The Bronx, NY
05.2024 - 09.2024
CSA Security
NYC Parks Department
Manhattan, NY
04.2023 - 09.2023
CSA Security
NYC Parks Department
Manhattan, NY
04.2022 - 09.2022
CSA Security
NYC Parks Department
Manhattan, NY
04.2021 - 09.2021
CSA Security
NYC Parks Department
Manhattan, NY
04.2020 - 03.2021
Resolved customer inquiries and issues promptly to enhance satisfaction levels.
Cultivated strong customer relationships through outstanding service and diligent follow-up.
Boosted sales by implementing effective upselling techniques and targeted product recommendations.
Supported inventory management by maintaining accurate stock levels and ensuring timely replenishment.
Delivered personalized solutions by actively listening to customer needs and preferences.
Welcomed customers, managed orders, and addressed specific requests to provide exceptional service.
JTP NYC Parks & Recreation
Bronx, NY
06.2016 - 12.2016
I worked as a team player along with others to help maintain the upkeep of the park and its surrounding areas
Maintenance Municipal Building
New York, NY
06.2016 - 06.2016
Office cleaning, emptied trash receptacles, and cleaned bathrooms from floors 25 down to 10
Mailhandler
United States Postal Service
New York, NY
09.1998 - 07.2012
I was responsible for making sure that mail distribution machines were equipped with mail to be processed for delivery. I was occasionally responsible for placing workers in areas of necessity, and as a mailhandler I was responsible for mail trips. I was OSHA licensed to operate forklifts as well as mail jeep tows to make sure mail distribution was sent out on time.
Assistant/ Maternity Ward Summer Youth Employment
Elmhurst Hospital
Queens, NY
07.1994 - 08.1994
I was responsible for answering calls, filing papers, and I occasionally helped in the nursery.
Special Services/ Security Supervisor at Marketplace PHl Philadelphia Airport ManagementSpecial Services/ Security Supervisor at Marketplace PHl Philadelphia Airport Management