LaToya Jackson
Montgomery,AL
Summary
Dynamic manager with a proven track record at SportClips Haircuts, excelling in team leadership and customer service. Enhanced client satisfaction through effective decision-making and conflict resolution. Cultivated strong client relationships, driving repeat business and referrals while maintaining a safe and organized environment. Skilled in time management and industry trends.
Overview
12
12
years of professional experience
Work History
Manager
SportClips Haircuts
11.2015 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Stylist
Ulta Salon
03.2015 - 11.2015
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
Stylist
Regis Hair Salon
04.2013 - 02.2014
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Processed payments, entering sales in register for prompt customer service.
Education
Cosmetology
Virginia College
Montgomery, Al01-2013
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
SportClips Haircuts
11.2015 - Current
Stylist
Ulta Salon
03.2015 - 11.2015
Stylist
Regis Hair Salon
04.2013 - 02.2014
Cosmetology
Virginia College
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