Latoya Jackson
Phoenix,AZ
Summary
Dynamic professional with a proven track record at Catholic Charities Mana House, excelling in employee relations and stakeholder engagement. Skilled in performance evaluation and data analysis, I foster team collaboration to enhance program compliance and improve service delivery. Committed to promoting quality of life through compassionate care and effective communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
House Staff Specialist
Catholic Charities Mana House
09.2022 - Current
- Evaluated employee performance through regular reviews, setting clear expectations for improvement when necessary.
- Document pertinent shift information and observations.
- Conduct nightly bed check according to curfew regulations to ensure that all residents are accounted for. Does walk around and sets eyes on each visitor every 30 minutes. Compile data and produce reports, as needed, for analysis, billing, program monitoring and compliance.
- Performs other duties as assigned.
SpEd Paraprofessional
Royal Palm Middle School
08.2019 - 10.2021
- Provided one-on-one assistance for students with various disabilities, fostering an inclusive learning environment.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
Caregiver
Heritage Home Care
07.2018 - 07.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
Arizona College of Allied Health
Glendale, AZ12-2025
Skills
- Employee relations
- Team collaboration
- Customer relations
- Stakeholder engagement
Certification
CPR First Aid
Finger Print Clearance
Timeline
House Staff Specialist
Catholic Charities Mana House
09.2022 - Current
SpEd Paraprofessional
Royal Palm Middle School
08.2019 - 10.2021
Caregiver
Heritage Home Care
07.2018 - 07.2019
Arizona College of Allied Health
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