LaToya Johnson
Lowell,NC
Overview
16
16
years of professional experience
Work History
Sortation Associate
Amazon
Charlotte, NC
10.2021 - Current
- Sorted packages into delivery routes by factors such as size, weight and destination.
- Met demanding performance targets by working efficiently and backing up fulfillment team members.
- Sorted and placed mail on racks, shelves or in bins according to predetermined sequence.
Store Manager
CubeSmart
Belmont, NC
01.2020 - Current
- Managing property, leasing storage,selling merchandise.
Customer Service Representative
Hilton Home2 Suites
Belmont, NC
04.2021 - 09.2021
- Reservation, customer service, money handling
Cashier/Customer Service
Publix
Charlotte, NC
08.2014 - 09.2020
- Money handling, customer service
Cashier
Food Lion
Charlotte, NC
10.2010 - 10.2012
- Greeted customers
- Assisted customers in finding items
- Resolved customer complaints
- Worked the cash register
Cashier/Customer Service
Big Lots
Decatur, GA
04.2008 - 01.2010
- Customer service/money handling
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Greeted customers and responded to informational requests.
Education
GED -
Central Piedmont Community College
Charlotte, NCSkills
- Retail Management
- Store Management Experience
- Cash Handling
- Merchandising
- Management
- Upselling
- Customer service
Timeline
Sortation Associate
Amazon
10.2021 - Current
Customer Service Representative
Hilton Home2 Suites
04.2021 - 09.2021
Store Manager
CubeSmart
01.2020 - Current
Cashier/Customer Service
Publix
08.2014 - 09.2020
Cashier
Food Lion
10.2010 - 10.2012
Cashier/Customer Service
Big Lots
04.2008 - 01.2010
GED -
Central Piedmont Community College