Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Latoya Locklin

Riverdale,IL

Summary

Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Reliable [Job Title] dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Housekeeper

Compass Group Management
03.2023 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Security Officer

Allied Universal Security Services
09.2022 - 02.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Security Officer

American Heritage Protective Services Inc.
10.2021 - 09.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Caregiver

Cooks Home Care LLC
01.2020 - 03.2022
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.

Housekeeper

Best Western PLUS Hacienda Hotel
01.2020 - 08.2020
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Production Worker

Ford Motor Company
09.2018 - 06.2020
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Inspected and adjusted work performed to meet expectations.
  • Participated in regular meetings with team members to discuss production updates.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Assembled and tested various products to meet production requirements and quality control standards.

Customer Service Representative

Payless Shoe Source
03.2016 - 09.2018
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.

Security Officer

Allied Barton
02.2015 - 09.2017
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Checked and verified photo identification prior to granting facility access.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Education

High School Diploma -

Midwest City High School
Chicago, IL

No Degree -

Midwest College of Oriental Medicine
Blue Island, IL

Skills

  • Infection Control
  • Supply Inventory Management
  • Restroom Detailing
  • Laundry Management
  • Customer Service
  • Teamwork
  • Customer-Oriented
  • Housekeeping
  • Exceptional Communicator
  • Building Maintenance
  • Cleaning and Organizing Abilities
  • Customer Service-Focused
  • Chemical Handling
  • Hospitality Background

Accomplishments

  • Worked [Number] overtime hours during the holiday season at the request of management.
  • Promoted to [Job Title] for exceeding company goals and expectations for [Number] months.
  • Supervised team of [Number] staff members.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Achieved [Result] through effectively helping with [Task].
  • Resolved product issue through consumer testing.

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]

Timeline

Housekeeper

Compass Group Management
03.2023 - Current

Security Officer

Allied Universal Security Services
09.2022 - 02.2023

Security Officer

American Heritage Protective Services Inc.
10.2021 - 09.2022

Caregiver

Cooks Home Care LLC
01.2020 - 03.2022

Housekeeper

Best Western PLUS Hacienda Hotel
01.2020 - 08.2020

Production Worker

Ford Motor Company
09.2018 - 06.2020

Customer Service Representative

Payless Shoe Source
03.2016 - 09.2018

Security Officer

Allied Barton
02.2015 - 09.2017

High School Diploma -

Midwest City High School

No Degree -

Midwest College of Oriental Medicine

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Latoya Locklin