Latoya Mason
Dixie,Ga
Summary
Detail-oriented Property Manager with strong financial management and community engagement skills. Proven ability to enhance tenant satisfaction through effective communication and timely property maintenance while managing budgets for community events.
Overview
9
9
years of professional experience
Work History
Property Manager
Ambling Management
Madison, Fl
06.2026 - Current
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Handled resident complaints and expedited maintenance requests.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Inspected properties regularly to identify deficiencies and schedule repairs.
Property Manager
koren Riley Real Estate
Valdosta, Georgia
03.2025 - 06.2025
- Achieved tenant satisfaction through showing and renting units, processing move-ins, initiating leases, executing renewals, and managing move-outs.
- Collected rent and payments from residents, maintaining detailed reports on timely and delinquent accounts.
- Oversaw property maintenance and coordinated repairs with service providers.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
- Managed multiple projects to meet deadlines and ensure smooth operations.
- Managed budget for community events and activities, ensuring cost-effectiveness.
Leasing Consultant
Highmark Residental
Orlando, Fl
12.2022 - 12.2024
- Marketed and leased rental units, successfully attracting potential tenants and maximizing occupancy rates.
- Monitored market trends and competitor pricing to recommend competitive rental rates, ensuring market alignment.
- Conduct property tours and provide information on unit features and amenities.
- Coordinate move-in and move-out inspections with tenants.
Assistant Community Manager
Lakeshore Management INC
Apopka, FI
10.2021 - 10.2022
- Coordinated community events and initiatives to foster resident engagement and connection.
- Managed social media accounts, addressing inquiries and comments to enhance communication with community members.
- Oversaw property maintenance, ensuring safety and a welcoming environment for residents.
Customer Service Rep/Order Intaker
Rieker Shoe Corp
Orlando, Fl
09.2017 - 12.2020
- Delivered exceptional customer service by promptly responding to inquiries, addressing concerns, and resolving issues to enhance customer satisfaction.
- Entered customer orders into system with accuracy, confirming all information was correct and complete to facilitate smooth processing.
- Coordinated with departments to verify product availability, pricing, and delivery timelines, ensuring alignment with customer expectations.
Education
Some College -
South University
Savannah, Ga06-2016
Skills
- Lease agreements
- Property assessment
- Financial management
- Yardi
- Onesite
- Bluemoon
- Fair Housing/Section 8
- Tax Credit
- Tenant relations
- Resident engagement
- Microsoft Office
Timeline
Property Manager
Ambling Management
06.2026 - Current
Property Manager
koren Riley Real Estate
03.2025 - 06.2025
Leasing Consultant
Highmark Residental
12.2022 - 12.2024
Assistant Community Manager
Lakeshore Management INC
10.2021 - 10.2022
Customer Service Rep/Order Intaker
Rieker Shoe Corp
09.2017 - 12.2020
Some College -
South University