Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Latoya McCallum

Brooklyn

Summary

Over the course of the years, I have learned to continuously work with other individuals in a professional setting. As an aspiring clinical therapist, I want to be able to focus on growth within the setting. I am known for a strong work ethic, being easy to work with, and able to build meaningful connections. Being able to create an important impact to the communities through encouragement. I am skilled with conflict resolution, engagement with others and active listening. Authorized to work in the US for any employer

Professional with keen focus on achieving results and fostering team collaboration. Strong skills in project management, data analysis, and critical thinking. Reliable, adaptable, and ready to contribute effectively in dynamic environment. Excels in communication, problem-solving, and time management.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Student Intern

NYC Health + Hospitals
06.2025 - Current

MRL Department- Monitor Referral & Linkage

  • Assisted in patient intake processes, ensuring accurate data entry and documentation.
  • Collaborated with healthcare teams to streamline communication and improve patient service delivery.
  • Conducted research on best practices to enhance operational efficiency within the department.
  • Supported clinical staff in daily tasks, contributing to a positive patient care environment.
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Enhanced operational efficiency through systematic organization of files, spreadsheets, and reports.
  • Engaged with social workers to understand patient resource allocation and program operations in outpatient setting.

Student Intern

New York Health and Hospital Kings County (HHC)
01.2025 - 06.2025

Workforce Wellness Department

  • Facilitated conflict resolution among staff members to foster a collaborative work environment.
  • Implemented strategies to promote mental well-being and support mental health resources.
  • Organized and led planning sessions to ensure successful execution of hospital events.
  • Coordinated and supported initiatives within workforce wellness department to promote health and engagement.
  • Documented and organized behavioral health information to support patient care.
  • Participated in training programs focused on behavioral health to improve service delivery.
  • Supported development and execution of initiatives to enhance behavioral health services.
  • Conducted informative seminars aimed at equipping interns with essential skills.
  • Enhanced patient experience through active engagement in both outpatient and inpatient settings.

Youth Worker

CAMBA
07.2024 - 01.2025
  • Assisted students with homework and activities to enhance understanding of subject matter. Provided support in organizing study materials and schedules. Facilitated group study sessions to promote collaborative learning.
  • Facilitated emotional well-being by offering mental support during difficult times.
  • Collaborated with group leader to facilitate provided activities and enhance team engagement.
  • Coordinated preparation and organization of classroom activities to enhance learning experiences.
  • Managed distribution and collection of instrumental materials and sports equipment to support team activities.
  • Oversaw arrival and dismissal procedures, optimizing snack distribution and transition processes. Guided compliance with trip guidelines to enhance overall efficiency.
  • Streamlined preparation and organization of materials and supplies for activities.
  • Monitored and guided participants in hallways, restrooms, and classrooms to uphold a secure environment.
  • Organized and led club activities and enrichment sessions, fostering community involvement and personal development.

Group Leader

Entertainment Careers Afterschool Program
12.2023 - 02.2024
  • Helping with homework
  • Helping in the art activities with the students
  • Giving mental support
  • Facilitating physical activities
  • Providing a safe and healthy environment for students
  • Helping with planning lessons

Assistant Youth Leader

CAMBA
07.2022 - 09.2023
  • Assisted students with homework and activities to enhance understanding of subject matter. Provided support during study sessions to improve academic performance. Facilitated group activities to promote collaboration and teamwork.
  • Delivered compassionate mental support to enhance resilience and coping strategies for clients.
  • Supported group leader in executing assigned activities.
  • Managed logistics for classroom and activity arrangements, ensuring optimal readiness for each session.
  • Managed distribution and collection of instrumental materials and sports equipment to maintain inventory accuracy.
  • Facilitated seamless arrival and dismissal operations, resulting in effective snack distribution and smooth transitions. Championed adherence to trip guidelines, contributing to a well-organized environment.
  • Managed inventory and arrangement of materials and supplies to support efficient activity operations.
  • Monitored and guided participants in hallways, restrooms, and classrooms to uphold a secure environment.
  • Organized and led club activities and enrichment sessions, fostering community involvement and personal development.

Canvasser

Mercedes Narcisse
01.2021 - 06.2021
  • Facilitated community engagement through canvassing initiatives supporting Mercedes Narcisse's political campaign.
  • Developed and executed strategies to enhance campaign visibility.
  • Enhanced community connections by conducting door-to-door outreach and initiating phone conversations with local residents.
  • Coordinated distribution of flyers across targeted locations to maximize outreach and engagement.
  • Conducted outreach efforts to engage community members and gather feedback on local initiatives.
  • Facilitated meetings with residents to discuss issues and promote community involvement in projects.
  • Trained new canvassers on best practices for engaging with constituents and collecting data accurately.

Education

Bachelor’s Degree - Human Development and Family Science, Psychology

CUNY Queens College
Queens, NY
05-2027

High School - undefined

Achievement First Brooklyn High School
Brooklyn, NY
06-2023

Skills

  • Time management
  • Public speaking
  • Door-to-door Experience
  • Team collaboration
  • Leadership
  • Communication skills
  • Adaptability
  • Organizational Skills
  • Experience with children
  • Childcare
  • Mentoring
  • Active listening skills

Certification

CPR certification

Languages

Spanish- Beginner

Timeline

Student Intern

NYC Health + Hospitals
06.2025 - Current

Student Intern

New York Health and Hospital Kings County (HHC)
01.2025 - 06.2025

Youth Worker

CAMBA
07.2024 - 01.2025

Group Leader

Entertainment Careers Afterschool Program
12.2023 - 02.2024

Assistant Youth Leader

CAMBA
07.2022 - 09.2023

Canvasser

Mercedes Narcisse
01.2021 - 06.2021

High School - undefined

Achievement First Brooklyn High School

Bachelor’s Degree - Human Development and Family Science, Psychology

CUNY Queens College