Latoya McPherson
Phlebotomy/ EKG Technician
Charleston,SC
Summary
Hardworking and passionate jobseeker with strong organizational skills eager to secure an entry-level phlebotomy or electrocardiography position in an experienced learning environment. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
3
3
years of post-secondary education
19
19
years of professional experience
Work History
Accession Technician ( Lab Processing Technician)
Precision Genetics Solutions
Charleston , SC
01.2021 - Current
- Responsible for receiving and processing clinical lab specimens
- Collected, prepared, and disposed of medical specimens.
- Auditing deliveries and create case files for received locations
- Register patient information into the computer, including billing and diagnosis needed
- Accountable for labeling specimens correctly, and distributing promptly to proper department.
Member Service Representative
Heritage Trust Federal Credit Union
Charleston , SC
03.2019 - 01.2021
- Reconciled cash drawer and resolved discrepancies.
- Answered telephone inquiries on banking products, including checking, savings, loans and lines of credit.
- Recognized potential sales opportunities to cross-sell appropriate products and services to clients and make qualified referrals.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Pharmacy Technician
Walgreens Pharmacy
Charleston, SC
01.2016 - 01.2021
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
Pharmacy Technician/ Data Entry Specialist
Blue Sky Specialty Pharmacy
01.2016 - 01.2019
- Requesting and processing insurance information before medication is dispensed ⋅ Process prescriptions and insurance claims ⋅ Setup shipment of medication and document shippinginformation ⋅ Communicate with other healthcare professionals.
Private Branch Operator/ Administrative Assistant
Mills House Wyndham Grand Hotel
Charleston, SC
01.2015 - 01.2018
- Scheduled and confirmed appointments for clients, customers or supervisors.
- Greeted callers and handled inquiries or directed to appropriate persons.
- Created, maintained and entered information into databases.
- Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Pharmacy Technician
CVS Pharmacy
Charleston, SC
01.2016 - 01.2017
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Stocked, labeled and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
Sales Associate
Total Wine and More
Charleston, SC
01.2010 - 01.2015
- Provided first-rate service to all customers and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Education
Certificate of Phlebotomy, 2021 -
P.A.T.C.H Career Institute
North Charleston, SC 05.2021 - 07.2021
Certificate of Electrocardiography -
P.A.T.C.H Career Institute
North Charleston, SC 05.2021 - 07.2021
Bachelor of Science - Psychology
Charleston Southern University
Charleston, SC 08.2010 - 06.2013
Skills
Sterilization procedures
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Pharmacy Technician, June 2016 – Current
Timeline
Certificate of Phlebotomy, 2021 -
P.A.T.C.H Career Institute
05.2021 - 07.2021
Certificate of Electrocardiography -
P.A.T.C.H Career Institute
05.2021 - 07.2021
Accession Technician ( Lab Processing Technician)
Precision Genetics Solutions
01.2021 - Current
Member Service Representative
Heritage Trust Federal Credit Union
03.2019 - 01.2021
Pharmacy Technician
Walgreens Pharmacy
01.2016 - 01.2021
Pharmacy Technician/ Data Entry Specialist
Blue Sky Specialty Pharmacy
01.2016 - 01.2019
Pharmacy Technician
CVS Pharmacy
01.2016 - 01.2017
Private Branch Operator/ Administrative Assistant
Mills House Wyndham Grand Hotel
01.2015 - 01.2018
Bachelor of Science - Psychology
Charleston Southern University
08.2010 - 06.2013
Sales Associate
Total Wine and More
01.2010 - 01.2015
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