Experienced esthetician and educator with comprehensive business knowledge, sales proficiency, and outstanding customer service skills aimed at fulfilling goals and enhancing client experiences.
Overview
25
25
years of professional experience
Work History
Service Coordinator
National Church Residences
Auburn Hills, MI
10.2024 - Current
Provided case management services to residents, including assessing resident needs and developing individualized service plans.
Advocated on behalf of the residents in order to promote their rights and interests.
Organized activities designed to foster social interaction & community involvement among residents.
Collaborated with other social service providers to ensure continuity of care for residents.
Coordinated referrals between various agencies when necessary.
Attended trainings related to service coordinator best practices in order to stay up-to-date on relevant information.
Esthetics Instructor
David Pressley School
Royal Oak, MI
07.2022 - 01.2023
Provided guidance and support to students during their practical training sessions.
Created a positive learning environment by encouraging participation from all students in class activities.
Organized classroom materials and resources for instruction purposes.
Explained basic anatomy and physiology principles relevant to the practice of esthetics.
Reviewed safety procedures with students prior to beginning any hands-on work or treatments.
Developed lesson plans for classes in esthetic services, such as facials, waxing and body treatments.
Maintained records of student attendance, grades and other relevant data related to classes taught.
Mortgage Loan Processor
UWM
Pontiac, MI
06.2018 - 10.2022
Processed loan documents and ensured compliance with federal regulations.
Ordered appraisals and title services on behalf of borrowers when necessary.
Provided customer service by responding to inquiries regarding loan status.
Submitted completed loan packages to underwriting department for approval or denial decisions.
Reviewed loan applications and verified accuracy of borrower information.
Verified that all conditions of the loan have been met prior to disbursement of funds.
Patient Care Technician
St. Joseph Mercy Hospital
Pontiac, MI 48342-3027, MI
02.2000 - 06.2009
Recorded observations on patient charts regarding activities of daily living, intake and output levels, vital signs.
Performed vital signs checks such as blood pressure and temperature readings for patients.
Assisted with administering medications under the direction of a Registered Nurse.
Assisted nurses with daily patient care, including dressing wounds and providing hygiene assistance.
Assisted with admission, discharge and transfer procedures of patients according to hospital policy and procedure guidelines.
Education
Certificate of Technical Studies - Esthetics
Lesprit Academy
Royal Oak, MI
05-2022
Associate of Applied Science - Business Administration And Management
Oakland Community College
Auburn Hills, MI
Skills
Workflow coordination
Adaptability and dependability
Professional and reliable
Outstanding client care
Excellent team player
Product and service knowledge
Makeup application techniques
Facial treatments
Waxing techniques
Eyebrow shaping and tinting
Sanitization
Record keeping
Spa management
Skin care education
Time management
Microsoft Office Suite
Timeline
Service Coordinator
National Church Residences
10.2024 - Current
Esthetics Instructor
David Pressley School
07.2022 - 01.2023
Mortgage Loan Processor
UWM
06.2018 - 10.2022
Patient Care Technician
St. Joseph Mercy Hospital
02.2000 - 06.2009
Certificate of Technical Studies - Esthetics
Lesprit Academy
Associate of Applied Science - Business Administration And Management
Regional Vice President/VP of Sales and Business Development at National Church ResidencesRegional Vice President/VP of Sales and Business Development at National Church Residences