Melissa Sablan
San Diego,CA
Summary
Detail-oriented with a Master of Public Health in Epidemiology and four years of medical assisting experience. Expertise in record accuracy, issue resolution, and confidentiality compliance in high-volume environments. Proven ability to manage stakeholder collaboration and prioritize critical tasks to enhance care continuity and workflow efficiency.
Overview
8
8
years of professional experience
Work History
Service Coordinator
San Diego Regional Center
San Diego, CA
01.2025 - 04.2025
- Assumed responsibility for an established caseload of approximately 70 clients and reviewed and organized existing case records within a two-week transition period, preparing to maintain continuity of services.
- Audited client records to identify overdue tasks, pending assessments, and outstanding service authorizations, prioritizing follow-up actions to ensure timely service delivery.
- Updated and maintained client documentation to ensure accurate reflection of ongoing service needs and case developments, facilitating adherence to organizational policies.
- Coordinated with clients, families, and service providers to communicate next steps and address outstanding needs, effectively managing competing priorities across active caseload.
Medical Assistant
SRB Obgyn
Jacksonville, FL
02.2017 - 05.2021
- Maintained accurate, confidential EMR documentation for 100+ patients, ensuring compliance with HIPAA and facilitating reliable patient information management.
- Managed 30+ daily patient interactions across multiple communication channels, gathering information, clarifying next steps, and coordinating inquiries in a fast-paced healthcare environment.
- Collected and reviewed patient histories, vital signs, and relevant medical information to prepare clinical summaries for physician review, supporting complete and organized documentation before patient visits.
Education
Master of Public Health - Epidemiology
Louisiana State University Health Sciences Center
New Orleans, LA05.2024
Skills
- Records management
- Deadline management
- Data management
- Workflow coordination
- Stakeholder engagement
- HIPAA compliance
- Microsoft Excel & Data tracking
- Effective Client Coordination
Timeline
Service Coordinator
San Diego Regional Center
01.2025 - 04.2025
Medical Assistant
SRB Obgyn
02.2017 - 05.2021
Master of Public Health - Epidemiology
Louisiana State University Health Sciences Center