Latoya Norwood

Dedicated and highly capable professional with a Master’s degree in Health Administration. Skilled in orchestrating interdisciplinary teams and projects, demonstrating exceptional leadership in driving process optimizations. Proficient in managing a range of reporting requirements, including weekly admissions, monthly Medicare, end-of-month summaries, combined insurance clinic reports, and open enrollment. Capable of leading strategic initiatives that enhance operational efficiencies and compliance in healthcare settings, I bring a proven track record of informal leadership, strong skills in training peers, and managing team dynamics effectively. Hands-on individual boasting a career spent handling an array of administrative tasks efficiently and with a smile. A polished Financial Coordinator offering a strong background in insurance, billing, and compliance.

• ILLINOIS HEALTH INFORMATION MANAGEMENT ASSOCIATION | Member
• AMERICAN HEALTH INFORMATION MANAGEMENT ASSOCIATION | Member

Operations Management, Strategic Planning, Operational Efficiency, Training & Coaching, Team Leadership, Audit Refund Recovery, Contract Coordination, Revenue Cycle Management, Data Management, Interdepartmental Collaboration, Health Information Systems, Project Management, Time Management, Staff Development, Healthcare Reimbursement, Insurance Coordination, Patient Trak, E-Cube Financials, SharePoint, MS Office Suite, EPIC Hyperspace, Cerner

Ability to orchestrate the alignment of existing organizational operations with organizational goals in order to drive initiatives that enhance service delivery., Capable of implementing highly effective management practices to optimize healthcare processes while ensuring superior patient care and efficient use of resources., Potential for leading transformational changes within healthcare settings including adeptly managing transitions and promoting adaptability among staff during policy and system updates.