Latoya Perry

• Operated equipment and machinery according to safety guidelines.
• Completed day-to-day duties accurately and efficiently.
• Assisted with customer requests and answered questions to improve satisfaction.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Provided support and guidance to colleagues to maintain a collaborative work environment.

Scan medication prepared by pharmacist for each facility.

Daily inspection of company vehicles to insure a safe delivery to each facility.

Check medications with a nurse to insure the correct count/dosage was delivered.

Situation forms are in place if medication is missing or count is off.

Deliver meds to and from the pharmacy.

Talk directly to the pharmacist when any problems should occur.

• Compassionate, caring, reliable and responsible individual charged with getting clients with mobility challenges to their destinations safely and on time.
• Drive clients to their destinations on time.
• Assist clients as they get into and out of the vehicle.
• Managing and distributing information within an office. (This generally includes answering phones, taking memos and maintaining files.)
• In charge of sending and receiving correspondence, as well as greeting clients and customers.
• Responded to customer issues to provide immediate resolution and improve retention.
• Created travel arrangements and distributed travel details to appropriate personnel.
• Scheduled appointments between clients and customers and internal staff members.
• Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
• Directed customer inquiries to appropriate department personnel.
• Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.

• Provide supervision and guidance for resident during skills building activities.
• Develop and implement individual treatment plans for resident.
• Assist with daily living activities, including preparing meals and assisting with personal hygiene.

• Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
• Consulted with client care team to continually update care plans.
• Assisted with planning and coordination of activities and outings based on individual needs.
• Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
• Supervised medication administration, personal hygiene and other activities of daily living.